AI Platforms Business Analyst

Aviva; Manchester; Hybrid; GBP 61,000 - 83,000; Full time

Benefits offered by this job

Bonus opportunity

Pension scheme

Holidays (29 days + banks)

Discounts on Aviva products

Employee shares & Save As You Earn

Volunteer days

Flexible benefits

Job summary

Aviva is seeking an AI Platforms Business Analyst to shape next-generation AI capabilities, translating business needs into clear requirements and facilitating agile delivery. You will partner with product owners, engineers, and stakeholders to ensure value-driven solutions and scalable platform capabilities.

The role emphasizes discovery work, stakeholder engagement, and navigating a fast-evolving AI landscape, with flexible working arrangements across multiple locations.

Qualifications

• Proven experience in business analysis within technology, digital or platform delivery environments.
• Strong stakeholder management and facilitation skills, including workshops and requirements gathering.
• Experience creating and managing user stories, acceptance criteria and process maps.

Responsibilities

• Translate complex business needs into clear, actionable requirements.
• Define platform capabilities and support discovery activities.
• Collaborate with Product Owners, Delivery Leads, Engineers, Architects and stakeholders to prioritise and deliver value.

Skills

Business analysis

Stakeholder management

User stories & acceptance criteria

Process mapping

Agile delivery

Job description

AI Platforms Business Analyst

Salary circa £72,000 subject to skills and experience

Locations: Bristol/ Eastleigh/ Manchester/ Norwich / York/ Birmingham/ Leeds/ Glasgow/ Sheffield/ Leatherhead

About the role

As an AI Platforms Business Analyst, you will play a key role in shaping and delivering the next generation of AI capabilities that drive innovation across Aviva. Working at the intersection of business strategy, product development, and platform engineering, you will translate complex business needs into clear, actionable, and value-driven solutions.

Partnering closely with Product Owners, Delivery Leads, Engineers, Architects, and business stakeholders, you will ensure requirements are understood, prioritised, and successfully delivered. You will support discovery activities, define platform capabilities, and help delivery teams build scalable, reusable solutions that maximise business value. This role requires strong analytical thinking, stakeholder engagement, and the ability to navigate ambiguity within a rapidly evolving AI and technology landscape.

Skills & Experience

• Proven experience in business analysis within technology, digital, data, or platform delivery environments, translating business needs into clear and actionable requirements.
• Strong stakeholder management and facilitation skills, with experience leading workshops, gathering requirements, and building consensus across business and technology teams.
• Experience creating and managing user stories, acceptance criteria, process maps, and other business analysis artefacts to support successful delivery.
• Ability to simplify complex business and technical concepts, enabling effective decision-making and alignment across diverse stakeholder groups.
• Good understanding of Agile delivery methodologies, including backlog refinement, feature prioritisation, and supporting value-driven product delivery.

What you’ll get for this role:

• Salary: circa £72,000(depending on location, skills, experience, and qualifications)
• Bonus opportunity 10% of annual salary - Actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on 07353138456 or send an email [e-mail]