AI Platform & Cloud Operations Engineer

United States Digital Space LLC; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension

Private healthcare

Digital GP

Product discounts

Sharesave

VIP rewards

Job summary

Sky seeks a Cloud/AI Platform Operations Engineer to join our Group AI Engineering team, owning the platform for production AI services, deploying pipelines, and maintaining monitoring and incident response. You will run the cloud platform, manage cost, and ensure security and reliability.

The role emphasizes cloud operations with AWS as the primary platform, but Azure or Google Cloud experience is also welcome. Hybrid work with two office days per week at Osterley or Livingston.

Qualifications

• Experience in DevOps, cloud engineering, platform engineering, SRE or production support.
• Experience supporting production systems in a cloud environment, AWS preferred, Azure or Google Cloud also considered.
• Knowledge of CI/CD, source control, deployment automation, and infrastructure as code.
• Experience with Docker and exposure to Kubernetes, Cloud Foundry, or similar platforms.
• Working knowledge of Linux, networking, APIs, identity, secrets, and cloud security.
• Experience with monitoring and observability tools.
• Working knowledge of Python, with ability to read code, troubleshoot, and write automation scripts.
• Strong communication and incident management skills, able to calmly explain technical issues to non-technical audiences.
• Comfortable working in an Agile delivery environment.

Responsibilities

• Maintain and improve cloud infrastructure for production AI services.
• Build and support CI/CD pipelines and infrastructure as code.
• Operate containerised applications using Docker, Kubernetes, Cloud Foundry, or similar platforms.
• Monitor system health, investigate incidents, and improve reliability for both infrastructure and AI service signals.
• Act as frontline contact for AI service issues, updating stakeholders during triage and resolution.
• Support Python services through log analysis, troubleshooting, and basic code changes.
• Manage access, secrets, dependencies, vulnerabilities, and security findings per governance standards.
• Monitor infrastructure and AI service costs, identify efficiency improvements.
• Collaborate with AI engineers to support apps using LLMs, agents, APIs, and external data sources.
• Maintain operational docs, dashboards, alerts, and runbooks.
• On-call coverage may be required in future to keep critical services running outside core hours.

Job description

Sky seeks a Cloud/AI Platform Operations Engineer to join our Group AI Engineering team, owning the platform for production AI services, deploying pipelines, and maintaining monitoring and incident response. You will run the cloud platform, manage cost, and ensure security and reliability.

The role emphasizes cloud operations with AWS as the primary platform, but Azure or Google Cloud experience is also welcome. Hybrid work with two office days per week at Osterley or Livingston.