AI Operations Specialist — Remote & Customer-Focused

Darwin AI; United Kingdom; Hybrid; MXN 350,000 - 450,000; Full time

Benefits offered by this job

Language Classes

OpenAI Premium License

Paid Time Off

Soft Hybrid Work

Job summary

Darwin AI in Mexico City is seeking an enthusiastic Operations team member to provide exceptional customer service while engaging with technology and AI. You will be responsible for onboarding new accounts, assisting clients with AI tools, and providing technical support.

A strong background in customer experience and communication is essential, along with a passion for technology and process automation. Join us for a soft hybrid work environment, where flexibility meets responsibility!

Qualifications

• Proven experience in Customer Experience or technical support roles.
• Ability to analyze data for customer-oriented decisions.
• Practical experience with JSON management.
• Strong passion for technology, innovation, and AI.

Responsibilities

• Onboard new accounts and follow up with productive clients.
• Assist clients in exploring new use cases and functionalities.
• Provide technical support on AI tools.

Skills

Customer Experience

Technical Support

Data Analysis

Process Automation

Team Collaboration

Communication Skills

Tools

Zapier

Job description

Darwin AI in Mexico City is seeking an enthusiastic Operations team member to provide exceptional customer service while engaging with technology and AI. You will be responsible for onboarding new accounts, assisting clients with AI tools, and providing technical support.

A strong background in customer experience and communication is essential, along with a passion for technology and process automation. Join us for a soft hybrid work environment, where flexibility meets responsibility!