AI Engineer

Wave Group; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Wave Group is building a real-time voice AI platform to verify customers and serve them autonomously during live calls before a human agent gets involved.

They are also developing an intelligent pricing agent to monitor competitors, process market signals, and set tariffs across an expanding international eSIM product.

The roadmap includes real-time translation, fraud detection, and a fully AI-native organisation, with ownership of future work and end-to-end delivery.

Qualifications

• Software engineering background.
• Strong Python and experience shipping LLM-powered systems to production.
• Hands-on RAG experience with chunking, hybrid retrieval and vector databases.
• Agentic AI systems built and deployed (not just prototypes).
• Voice AI experience with Deepgram, ElevenLabs, Whisper or Azure Speech is a big plus.

Skills

Software engineering

Python

LLM production

RAG experience

Vector DBs

Voice AI

Tools

Pinecone

Azure Search

Job description

VISA sponsorship is NOT available

This is a rare chance to join a fast-moving telecoms business at the start of a genuine AI transformation. Not a centre of excellence. Not a pilot programme. Actual AI systems, in production, serving millions of customers across Europe.

What you'll build:

• A real-time voice AI system — customer verification and service, handling live calls autonomously before a human agent ever gets involved.
• An intelligent pricing agent — monitoring competitors, processing market signals, and recommending (or autonomously setting) tariffs across an expanding international eSIM product.

Beyond those, there's a roadmap that includes real-time translation, fraud detection, and a goal of becoming a fully AI-native organisation. You won't be told what to build next — you'll help figure that out.

What we're looking for:

• Software Engineering background
• Strong Python and experience shipping LLM-powered systems to production
• Hands-on RAG experience — chunking, hybrid retrieval, vector DBs (Pinecone, Azure Search)
• Agentic AI systems built and deployed (not just prototyped)
• Voice AI experience (Deepgram, ElevenLabs, Whisper, Azure Speech) is a big plus — but we'll back the right engineer over the perfect skill match.

Please note: VISA sponsorship is NOT available for this role.