AI-Driven Marketing Operations Leader

Portfolio Credit Control; Manchester; Hybrid; GBP 90,000 - 125,000; Full time

Job summary

Portfolio Credit Control is seeking an AI Operations Manager to shape the future of its marketing function through AI-powered operations, automation and intelligent customer experiences.

You will lead the design of AI-driven marketing programs, build predictive models and orchestration workflows, and partner with senior leaders to drive pipeline growth with data-led strategies. This role offers flexible UK location and a fast-paced, data-driven workplace.

Qualifications

• Experience in marketing operations and AI-driven automation.
• Strong data modelling and analytics capabilities.
• CRM strategy and customer journey orchestration.
• Leadership in fast-paced, data-driven environments.

Responsibilities

• Lead AI-powered marketing operations strategy.
• Build predictive models and ICPs for targeting.
• Design AI-driven customer journeys across channels.
• Develop automation workflows and AI orchestration models.
• Build autonomous AI agents to improve productivity.
• Drive dynamic personalisation using data signals.
• Govern AI usage, data quality and compliance.
• Connect AI initiatives to pipeline growth and metrics.
• Collaborate with senior leaders to spot AI opportunities.
• Stay ahead of emerging AI tech and capabilities.

Skills

Marketing ops

AI platforms

CRM strategy

Data modelling

SQL

BI tools

Stakeholder mgmt

Automation design

Personalisation

Project leadership

Tools

Salesforce Marketing Cloud

Salesforce CRM

Excel

Job description

Portfolio Credit Control is seeking an AI Operations Manager to shape the future of its marketing function through AI-powered operations, automation and intelligent customer experiences.

You will lead the design of AI-driven marketing programs, build predictive models and orchestration workflows, and partner with senior leaders to drive pipeline growth with data-led strategies. This role offers flexible UK location and a fast-paced, data-driven workplace.