AI-Driven IT Training Lead (Systems & Change)

Morson Edge (Financial Services); Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Our client, a leading organisation in the insurance sector, is seeking a Business Systems Training Lead to own and shape training across the business, improving user capability and enabling technology change.

You will develop training strategies, roadmaps and delivery plans, lead a training function, and explore AI-enabled learning solutions to support staff at all levels. Strong stakeholder management and executive reporting are essential.

Qualifications

• Substantial experience in systems or technology training, preferably in insurance.
• Strong knowledge of business applications, processes and learning delivery.
• Experience developing training strategies, roadmaps and delivery plans.
• Experience leading or coordinating a training function.
• Interest in applying AI to enhance learning and user support.
• Strong stakeholder management across all levels of an organisation.
• Experience producing management or executive-level reporting.

Responsibilities

• Own and lead business systems training across the organisation.
• Improve user capability and support technology change.
• Introduce AI-enabled learning solutions to enhance capability.
• Collaborate with stakeholders to define training roadmaps and delivery plans.
• Produce management or executive-level reporting on training impact.

Skills

Systems training

Technology training

Stakeholder management

AI learning applications

Learning delivery

Training strategy

Executive reporting

Job description

Our client, a leading organisation in the insurance sector, is seeking a Business Systems Training Lead to own and shape training across the business, improving user capability and enabling technology change.

You will develop training strategies, roadmaps and delivery plans, lead a training function, and explore AI-enabled learning solutions to support staff at all levels. Strong stakeholder management and executive reporting are essential.