AI Deployment Lead

GXO Logistics; Northampton; On-site; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics is seeking an AI Deployment Lead to drive the rollout and adoption of enterprise AI tools across office-based and functional environments. This full-time remote role includes training, change management and ongoing support, with occasional travel to the Northampton head office.

The role focuses on deployment execution, user enablement, and measurable business value delivery, requiring strong project management and cross-functional collaboration skills.

Qualifications

• Experience delivering technology solutions that drive business value.
• Hands-on experience deploying enterprise or SaaS platforms with AI or analytics exposure.
• Strong change management, training, user adoption and stakeholder engagement skills.
• Experience working with IT, HR, Finance, Procurement and Operations to deliver outcomes.

Responsibilities

• Lead the deployment of AI tools across the business from readiness to go-live and adoption.
• Coordinate deployment activities with AI, IT, Security, Change and Business teams to ensure a smooth rollout.
• Create engaging training materials and communication plans to drive user enablement.
• Champion change management and continuous improvement to enhance deployment approaches.

Skills

Deployment

Project management

Change management

Training design

Stakeholder engagement

Tools

AI deployment tools

Job description

Are you passionate about turning AI innovation into real-world business value? Do you thrive on driving the deployment, adoption, and successful use of AI tools across business functions?

Here at GXO, we're looking for an AI Deployment Lead to execute the rollout and adoption of enterprise and corporate-facing AI tools across GXO's office-based and functional environments. This role focuses on deployment execution, user enablement, training, and change management to ensure AI tools are adopted effectively and deliver measurable business value.

This is a full-time permanent position, offering remote working with occasional travel to our head-office in Northampton. You'll be working Monday to Friday, 09:00 till 17:00. However, some flexibility is required, as you will be working with various time-zones.

Pay, benefits and more:

We're looking to offer a salary of up to £57,120 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

• a company sponsored pension scheme
• private medical & dental insurance
• a 24/7 online GP service
• life assurance
• a fully comprehensive employee assistance programme
• access to our MyBenefits platform offering a variety of high street discounts
• a cycle to work scheme
• cashback cards
• a saving scheme

What you’ll do on a typical day:

• Lead the successful deployment of AI tools across the business, managing the journey from readiness assessments and implementation through to go-live, user adoption, and ongoing support
• Partner with AI, IT, Security, Change, and Business teams to coordinate deployment activities, manage dependencies, and ensure a seamless rollout experience.
• Drive user enablement and adoption, creating engaging training programmes, guidance materials, and communication plans tailored to different functions and user groups.
• Champion change management and continuous improvement, helping colleagues embrace AI-powered ways of working while identifying opportunities to enhance deployment and adoption approaches.

What you need to succeed at GXO:

• Proven experience in deployment, implementation, technical project management, or digital enablement roles, delivering technology solutions that drive business value.
• Hands-on experience deploying enterprise or SaaS platforms, with exposure to AI, analytics, automation, or digital transformation initiatives highly desirable.
• Strong understanding of change management, training, user adoption, and stakeholder engagement, with a track record of successfully embedding new technologies into business operations.
• Experience working across multiple business functions, partnering with teams such as IT, HR, Finance, Procurement, Legal, and Operations to deliver successful outcomes.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.