AI Conversational Design Lead for Digital CX

慨正橡扯; Knutsford; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

慨正橡扯 is seeking a Senior AI Conversational Designer to lead the evolution of their digital landscape in Knutsford or London. This role focuses on driving innovation in conversational banking services and shaping team structures to manage advanced AI technologies.

The ideal candidate should have extensive experience in conversation design, exceptional communication skills, and a strong foundation in NLP to create engaging customer interactions. Join us to redefine customer experiences and leverage cutting-edge technology.

Qualifications

• Extensive experience in conversation design.
• Exceptional cross-functional communication and influencing skills.
• Proven leadership abilities.
• Advanced knowledge of NLP.
• Strong data-driven decision-making skills.
• Vision for conversational AI products.

Responsibilities

• Lead the evolution of our digital landscape.
• Deliver Conversational Banking services.
• Shape the model team structure for managing technology.
• Drive innovation and redefine customer experiences.

Skills

Conversation design experience

Cross-functional communication

Leadership abilities

NLP knowledge

Data-driven decision-making

Vision for conversational AI products

Job description

慨正橡扯 is seeking a Senior AI Conversational Designer to lead the evolution of their digital landscape in Knutsford or London. This role focuses on driving innovation in conversational banking services and shaping team structures to manage advanced AI technologies.

The ideal candidate should have extensive experience in conversation design, exceptional communication skills, and a strong foundation in NLP to create engaging customer interactions. Join us to redefine customer experiences and leverage cutting-edge technology.