AI Change Lead

Novartis AG; City of Westminster; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading pharmaceutical company in the UK is seeking an AI Change Lead on a temporary contract to drive the adoption of AI technologies. The role involves executing change management strategies, designing AI fluency programmes, and collaborating with various teams to ensure effective utilization of AI tools. Candidates should have over 8 years of change management experience and a strong understanding of GenAI tools. This position offers a unique opportunity to contribute to a culture of innovation and inclusivity.

Benefits

Comprehensive benefits

Inclusive work environment

Qualifications

• Proven experience in change management, organizational development, or transformation leadership (8+ years).
• Strong understanding of GenAI tools like ChatGPT and Copilot.
• Excellent communication, facilitation, and stakeholder management skills.

Responsibilities

• Lead and execute change management strategies to enhance AI Fluency across the organization.
• Design and deliver AI fluency programmes for various audiences.
• Collaborate with cross-functional teams to ensure seamless adoption of AI technologies.

Skills

Change management

AI fluency

Communication skills

Stakeholder management

Analytical skills

Tools

GenAI tools

ChatGPT

Copilot

Job description

As the AI Change Lead, you will drive enterprise-wide adoption of AI technologies by leading strategic change initiatives, fostering AI fluency, and embedding AI-enabled behaviours across the organisation. This role is pivotal in ensuring that employees are equipped, engaged, and empowered to leverage AI tools to enhance productivity, innovation, and decision‑making in line with our Novartis ambition to become AI‑enabled by 2028. This role requires a blend of strategic thinking, creative agility, and deep understanding of AI's impact on people, processes, and culture., This role is open as temporary contract for maternity leave.,

Responsibilities

• Lead and execute change management strategies to enhance AI Fluency across Novartis, ensuring alignment with AI Strategy and Novartis culture.
• Design and deliver AI fluency programme tailored to different audiences (leaders, managers, general users), including KPIs and success measures.
• Build change management learning interventions to help leaders prepare teams to continually adopt changes to ways of working resulting from ongoing integration of AI technologies.
• Collaborate with cross‑functional teams (e.g. DDIT and unit learning teams) to ensure seamless adoption and utilization of AI technologies.
• Coach senior leaders to role‑model AI behaviours and support their teams through transitions.
• Build and activate communities of practice (e.g. AI champions network) to support the diffusion of AI technologies across the organization.
• Translate complex AI concepts into accessible narratives through storytelling, campaigns, and engagement events.
• Champion a culture of experimentation, curiosity, and responsible AI use.
• Curate and amplify internal success stories, use cases, and impact metrics to build trust and momentum.
• Monitor adoption metrics, feedback loops, and behavioral indicators to refine change strategies.

Qualifications

• Proven experience in change management, organizational development, or transformation leadership (8+ years).
• Strong understanding of GenAI tools (e.g. ChatGPT and Copilot).
• Excellent communication, facilitation, and stakeholder management skills.
• Experience designing and delivering training, workshops, and behavioral change programmes.
• Comfortable navigating ambiguity and driving clarity in fast‑paced environments.
• Extensive experience in change management; able to manage multiple projects simultaneously and have strong analytical and problem‑solving abilities.

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Benefits and Rewards

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture