AI & Automation Product Marketing Manager

Topdesk-7; Greater London; Hybrid; GBP 59,000 - 73,000; Full time

Benefits offered by this job

Hybrid, flexible working

Learning budget 10% of salary

Pension contributions 8%

Job summary

TOPdesk is seeking a Product Marketing Manager for AI & Automation to own positioning, messaging, and go-to-market for our virtual support agent, operator copilot, and related capabilities. You will partner with Product, Sales, and Marketing, reporting to the Director of Product and Customer Marketing, ensuring AI is woven into the single TOPdesk platform narrative and not treated separately.

This fast-moving area offers true ownership, direct access to Product, and the chance to set the

Qualifications

• 4+ years in B2B SaaS product marketing with ownership of positioning and go-to-market.
• Ability to understand technical topics and explain them simply, including AI concepts.

Responsibilities

• Define positioning and messaging for AI & Automation.
• Translate product capabilities into language for IT leaders and service managers.
• Lead go-to-market for AI launches with briefs, messaging, demos, and enablement.

Skills

Product marketing

B2B SaaS

Communication

Job description

TOPdesk is seeking a Product Marketing Manager for AI & Automation to own positioning, messaging, and go-to-market for our virtual support agent, operator copilot, and related capabilities. You will partner with Product, Sales, and Marketing, reporting to the Director of Product and Customer Marketing, ensuring AI is woven into the single TOPdesk platform narrative and not treated separately.

This fast-moving area offers true ownership, direct access to Product, and the chance to set the