AI & Automation Engineer—Build Smarter Workflows & AI Bots

Focus Group

United Kingdom

Hybrid

GBP 65,000 - 90,000

Full time

9 days ago

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Job summary

Focus Group in the United Kingdom is hiring an AI & Automation Engineer to join the Automation Team. This role focuses on transforming business processes through intelligent automation, reducing manual effort and improving efficiency across diverse environments.

You will design and build automation across Microsoft 365, on-premises environments and AI platforms, applying Rewst, PowerShell, and related tools to deliver scalable solutions that enhance onboarding, service delivery and customer

Qualifications

Strong PowerShell scripting experience.
Experience with Windows Server, Active Directory, DHCP and DNS.
Experience with workflow automation platforms such as Rewst or similar.
Knowledge of Microsoft 365 administration, Entra ID and Exchange Online.
Experience with Microsoft Graph API.
Strong SQL knowledge (Microsoft SQL or Azure SQL).
Practical experience with AI, chatbots, or LLM platforms.
Strong analytical and problem-solving skills.
Ability to work independently and manage competing priorities.
Hands-on approach to improving processes through technology.

Responsibilities

Design and develop automation workflows using Rewst and Jinja2.
Build and maintain PowerShell scripts across Windows Server environments.
Develop automations using Microsoft Graph API, Entra ID, and Exchange Online.
Create and support AI-powered automations and digital agents using platforms such as Claude and Rewst.
Configure, tune, and optimise AI models to improve efficiency, adoption, and resolution rates.
Utilise platforms such as n8n to develop automation solutions where required.
Troubleshoot and support existing automations for both internal teams and customers.
Work closely with Technical Leads and operational teams to identify new automation opportunities.
Produce high-quality technical documentation and user guides.
Translate business requirements and AI outputs into scalable automation solutions.