AI & Automation Engineer: Build Scalable Intelligent Workflows

Bluetown; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Netteam tX in Manchester is seeking an AI & Automation Engineer who will own Rewst automatisations, improve reliability and expand AI capabilities across internal ops and customer services. You will inherit live automation assets, stabilise them, document, build secure workflows and AI agents that reduce manual effort and create repeatable value.

This role requires end-to-end engineering from problem to deployment and accountability for production performance, with opportunities to shape

Qualifications

• Essential: Automation engineering experience in MSP or enterprise environments.
• Essential: Strong PowerShell scripting and automation development skills.
• Essential: Experience building API integrations and workflow automations.
• Essential: Experience with Microsoft 365, Azure and Intune.
• Essential: Experience with RMM and PSA platforms.
• Essential: Knowledge of AI platforms and automation technologies.
• Essential: IT service management process understanding (ITIL/ITSM).
• Essential: Governance and change control process implementation.
• Desirable: Azure AI Services experience and OpenAI integration.

Responsibilities

• Take structured ownership of Rewst estate including workflows, forms, integrations and dependencies.
• Make automations observable, documented, recoverable and supportable.
• Establish source control, testing, release and rollback processes with proper alerting.
• Identify high-value opportunities across service delivery, security and reporting.
• Design, build and maintain event-driven and scheduled workflows.
• Develop resilient API integrations with secure authentication and proper logging.
• Deliver AI-enabled workflows and agents with auditable outputs.
• Apply governance, least privilege and production reliability practices.

Skills

PowerShell scripting

Automation development

API integrations

Microsoft 365

Azure

RMM/PSA platforms

AI platforms

IT service management (ITSM)

Governance & change control

Problem solving & analysis

Tools

Datto RMM

GetThread

Power Automate

n8n

Make

Copilot Studio

Claude / ChatGPT / Codex

Microsoft Graph

Azure

Entra ID

Job description

Netteam tX in Manchester is seeking an AI & Automation Engineer who will own Rewst automatisations, improve reliability and expand AI capabilities across internal ops and customer services. You will inherit live automation assets, stabilise them, document, build secure workflows and AI agents that reduce manual effort and create repeatable value.

This role requires end-to-end engineering from problem to deployment and accountability for production performance, with opportunities to shape