AI & Automation Engineer: End-to-End Automation Owner

Netteam tX Ltd; Lancashire; Vor Ort; GBP 55.000 - 75.000; Vollzeit

Zusammenfassung

Netteam tX Ltd is seeking an AI & Automation Engineer to take ownership of Rewst automations and expand AI capability across internal operations and customer services.

You will inherit live automation assets, stabilise and document them, then build secure workflows, integrations and AI agents that reduce manual effort and create repeatable value. This is an engineering and ownership role with end-to-end delivery responsibilities.

Qualifikationen

• Experience in automation engineering within an MSP or enterprise environment.
• Strong PowerShell scripting and automation development skills.
• Experience with: Microsoft 365, Azure, Intune, Power Platform, RMM and PSA platforms.
• Experience building API integrations and workflow automations.
• Knowledge of AI platforms and automation technologies.
• Strong understanding of IT service management processes.
• Experience implementing governance and change control processes.

Aufgaben

• Own the day-to-day health, administration, support and development of Rewst and the wider automation toolset, including Datto RMM and GetThread.
• Troubleshoot failed workflows, restore service safely, remove recurring causes and maintain an accurate automation and dependency register.
• Design, build, test and maintain event-driven and scheduled workflows using the platform best suited to the requirement.
• Develop resilient PowerShell and API integrations with secure authentication, pagination, rate-limit awareness, structured logging, exception handling and rollback.
• Deliver practical agents and AI-enabled workflows that use approved knowledge, request approval where needed, record evidence and escalate safely when confidence is insufficient.
• Design prompts, instructions, tools, actions, grounding sources and evaluation scenarios that produce repeatable, measurable outputs.
• Apply least privilege, environment separation, approved identities, secure secrets, audit logging, change control, monitoring and safe fallbacks.
• Run discovery sessions, translate requirements into designs and acceptance criteria, and support estimates, demonstrations, proposals and Statements of Work.
• Create runbooks, architecture notes, data-flow diagrams, test evidence and user guidance, and train teams to use solutions and recognise failure conditions.

Kenntnisse

PowerShell

Automation design

APIs

Microsoft 365

Azure

Intune

Power Platform

RMM/PSA

AI platforms

Problem solving

Tools

Datto RMM

GetThread

n8n

Power Automate

Make

Copilot Studio

Claude

ChatGPT

Codex

Jobbeschreibung

Netteam tX Ltd is seeking an AI & Automation Engineer to take ownership of Rewst automations and expand AI capability across internal operations and customer services.

You will inherit live automation assets, stabilise and document them, then build secure workflows, integrations and AI agents that reduce manual effort and create repeatable value. This is an engineering and ownership role with end-to-end delivery responsibilities.