AI Automation Delivery Lead (Forward Deployed)

salesforce; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Salesforce in London is seeking a Forward Deployed Consultant to drive AI-powered process automation for large enterprises. You will lead customer projects from business case through go-live, collaborating with global teams to deliver measurable improvements in cycle time and cost per transaction.

You will build and refine automated blueprints using AI agents, and you will own delivery to production, including scoping, testing and data migration, with a focus on high-value first releases.

Qualifications

• 5+ years in solutions consulting, forward deployed, or similar roles including owning projects from discovery through go-live.
• Experience with supply chain, ERP or finance operations processes such as procure-to-pay, order-to-cash, accounts payable/receivable, or supplier onboarding.
• Built AI or agent-based automation yourself, including designing prompts, structuring outputs and fixing failures, and knowledge of common integration patterns (REST, SOAP, event-based).
• Able to write clear requirements and user stories, and comfortable with senior executives, including sharing bad news early with a plan to fix it.

Responsibilities

• Act as a trusted advisor to customer leaders: build the business case, set clear success measures and a starting baseline, and shape a multi-year automation roadmap.
• Turn discovery workshops and process maps into a first working automated workflow (a Blueprint) within days or weeks, building and refining it with AI agents.
• Own delivery through go-live, including scoping, build, user acceptance testing, data migration and cutover; manage scope changes and focus on the most valuable first release.
• Hand ownership over to partners and customer teams with documentation, training and success measures, and open up the next process on the roadmap.

Skills

Solutions consulting

Forward deployed

Management consulting

Process automation

Business analysis

REST

SOAP

Event-based integration

AI prompts design

Tools

REST APIs

SOAP APIs

Event-based integrations

Job description

Salesforce in London is seeking a Forward Deployed Consultant to drive AI-powered process automation for large enterprises. You will lead customer projects from business case through go-live, collaborating with global teams to deliver measurable improvements in cycle time and cost per transaction.

You will build and refine automated blueprints using AI agents, and you will own delivery to production, including scoping, testing and data migration, with a focus on high-value first releases.