AI Adoption Program Coordinator — Hybrid London

London & Partners; Greater London; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

30 Days Annual Leave

Competitive Salary

Learning & Development Opportunities

Strong Culture of Belonging

Various Networks for Staff

Competitive Pension Scheme

Networking Opportunities

Geopolitical Insights

Hybrid Working Arrangement

WorkFlex

Job summary

London & Partners in London is seeking a proactive Small Business Service Executive to support the AI Adoption programme delivery and the governance of related activities. You will assist with data entry into the CRM and reporting, ensuring timely governance processes and efficient administration to support SMEs and drive growth.

The role offers cross-functional exposure, analytics, governance, and operational support to enable delivery of the AI adoption and other small business initiatives.

Qualifications

• Knowledge of project management, including data analysis, project planning and evaluation.
• Well-developed IT skills, experience of using financial and content management systems and processes and excellent report writing skills.
• In-depth knowledge of Excel and other MS Office tools including PowerPoint and Word.
• In-depth knowledge of database systems (e.g. Salesforce) including data entry and cleansing and experience using CRM systems,
• Knowledge of data collection software (e.g. Microsoft Forms, Smart Survey)
• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Ability to effectively develop and implement work plans
• Ability to achieve deadlines and targets, and an ability to work effectively within a target and KPI process-driven environment
• Excellent attention to detail with high professional standards
• Proficiency in administrative procedures
• Experience coordinating events

Responsibilities

• Support the Senior Small Business Service Delivery Manager with monitoring, verification, recording, analysis and reporting of progress against milestones, financial, outputs and outcome targets ensuring delivery and quality concerns are raised and tacked promptly
• Risks and issues, to ensure awareness and understanding of these and implementation of appropriate and timely mitigation.
• Provide financial support to the team in creating and maintaining budget spreadsheets, raising and processing purchase orders and invoices, in compliance with L&P procedures as well as collecting evidence of expenditure from grant recipients and ensuring they are compliant with funding rules.
• Support on all aspects of the team governance, arrange the different project meetings and produce meeting documentation such as agendas; minutes and presentations; support the team in producing and maintaining project documentation such as risk and issue logs, action lists and project plans, as directed.
• Liaise with the L&P’s Operations and Compliance Teams to supply data as required for reporting.
• Support the team to liaise with a range of key stakeholders and other organisations to maintain excellent working relationships and swift delivery
• Carry out any other administrative tasks for the project as required, including booking rooms and refreshments, and handling day-to-day enquires
• Manage email inboxes as required to ensure that programme queries are dealt with in a timely and professional manner.
• Coordination of workshops and events with delivery partners which could include creating and collecting feedback from partners and businesses, venue booking, registering attendees and other associated tasks.
• Liaise with the Marketing and Comms Teams to ensure that they have up to date information to adequately promote the Adopt activities, collection of marketing materials and case studies.
• Any other reasonable duties to support the Small Business Directorate.

Skills

Project management

Data analysis

Documentation

Communication

Tools

Salesforce

CRM systems

MS Office

PowerPoint

Word

Excel

Job description

London & Partners in London is seeking a proactive Small Business Service Executive to support the AI Adoption programme delivery and the governance of related activities. You will assist with data entry into the CRM and reporting, ensuring timely governance processes and efficient administration to support SMEs and drive growth.

The role offers cross-functional exposure, analytics, governance, and operational support to enable delivery of the AI adoption and other small business initiatives.