AI Adoption & Enablement Analyst

Xoserve Limited; Metropolitan Borough of Solihull; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Discretionary bonus

Pension up to 12%

Life insurance

33 days annual leave

Private Medical Insurance

Health cashback plan

EV Salary Sacrifice

Employee Assistance Programme

Wellbeing initiatives

Volunteering / community engagement

Job summary

Xoserve Limited in Solihull is seeking an AI Adoption Analyst to help embed AI in day-to-day processes and realise measurable business value. You will work with business teams and the AI & Automation Engineer to identify opportunities, develop use cases and promote responsible AI adoption.

You will guide stakeholders, define success metrics and deliver AI awareness and enablement activities, while staying aligned with governance and risk controls across the organisation.

Qualifications

• Degree-level qualification or equivalent practical experience.
• Experience using generative AI tools in a business setting with effective prompting.
• Strong understanding of AI, automation and emerging technologies and their risks.
• Ability to identify opportunities for AI and automation in business processes.
• Experience documenting requirements, processes and use cases.
• Experience supporting technology adoption including user engagement and enablement.
• Excellent stakeholder engagement and ability to communicate to technical and non-technical audiences.
• Ability to analyse AI adoption outcomes and value realised.
• Knowledge of responsible AI principles and risk management.
• Experience producing reports or management information for diverse audiences.
• Experience supporting AI adoption in regulated/data-sensitive environments.
• Experience creating AI training or enablement materials.
• Experience using reporting/BI tools to monitor performance.
• Relevant AI training or certifications (e.g., Microsoft/Google).

Responsibilities

• Build strong stakeholder relationships and provide AI guidance across business and technology teams.
• Identify, assess and prioritise AI and automation opportunities.
• Define and track objectives, benefits and success measures for AI initiatives.
• Support development and delivery of AI initiatives delivering measurable business value.
• Support integration of AI into business processes and ways of working.
• Deliver AI awareness, training and enablement activities.
• Promote the responsible use of approved AI technologies.
• Monitor AI adoption, usage and realised value, recording benefits and lessons learned.
• Support AI governance, risk and compliance activities.
• Keep up to date with emerging AI technologies, trends and best practices.

Skills

AI governance

Stakeholder engagement

AI adoption experience

Data governance

Analytics reporting

Generative AI tools

Regulated environment

Training materials

Responsible AI principles

BI / reporting tools

Education

Degree-level qualification

Tools

BI tools

Reporting analytics

Job description

Xoserve Limited in Solihull is seeking an AI Adoption Analyst to help embed AI in day-to-day processes and realise measurable business value. You will work with business teams and the AI & Automation Engineer to identify opportunities, develop use cases and promote responsible AI adoption.

You will guide stakeholders, define success metrics and deliver AI awareness and enablement activities, while staying aligned with governance and risk controls across the organisation.