Agile Delivery Manager

MandM Direct; Hereford; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

2 days volunteering

Career growth programme

Staff discounts

Company pension

Generous holiday + option to buy extra

Birthday day off

Free parking

Health & wellbeing programme

Job summary

MandM Direct is seeking an Agile Delivery Manager in Hereford. This hybrid role offers hands‑on delivery leadership across product squads, driving end‑to‑end outcomes in a Product Operating Model.

You will unblock engineering teams, manage timelines and risks, and coach squads in pragmatic agile practices. You will collaborate with Product, BA, and Developers, influencing stakeholders and delivering across initiatives in a fast‑paced ecommerce environment.

Qualifications

• Proven delivery track record leading agile projects.
• Strong understanding of Agile principles and pragmatic application.
• Experience influencing stakeholders and cross‑functional teams.
• Solid track record in end‑to‑end project management with timelines, risk mitigation and tangible delivery outcomes.
• Proficient in Jira and Confluence for delivery tracking and reporting.

Responsibilities

• Take end‑to‑end delivery responsibility across assigned product areas or initiatives, managing scope, schedules, resource alignment and budgets where applicable.
• Support quarterly planning cycles, ensuring dependencies are mapped and plans are in place for predictable delivery.
• Provide clear, data‑driven insights on delivery health, trajectory and risks, with lightweight governance.
• Coach squads on Agile principles, tailoring approaches to context and driving continuous improvement.
• Serve as primary point of contact for day‑to‑day stakeholder communication and cross‑team coordination across Product, BA and Development.

Skills

Delivery track record

Agile expertise

Stakeholder influence

Project management fundamentals

Mindset: proactive

E‑commerce domain experience

Tools

Jira

Confluence

Job description

About The Role

Agile Delivery Manager

Hereford, England, United Kingdom

Type: Permanent, Full Time

Working Pattern: Hybrid (3 days a week onsite)

The Opportunity

Following our transition to a Product Operating Model, it is an exciting time at MandM as we embed new ways of working across our technology teams. We are looking for an Agile Delivery Manager to take hands‑on ownership of delivery across assigned product squads and drive high-priority business initiatives. If you are passionate about pragmatic agile practices, unblocking engineering teams, and turning business goals into real results, this role offers a collaborative, highly supportive environment with ample opportunity to learn, build capability, and grow your career.

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.

We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

As our business continues to grow we are recruiting for a talented Agile Delivery Manager to join our growing team.Why not come be a part of our journey to success and take advantage of all MandM can offer you!

More than a role

• Competitive Salary: Your talent deserves recognition
• Giving Back: 2 days paid volunteering to support a cause you care about
• Career Growth: Opportunity to grow
• Staff Discounts: Stay stylish with our exclusive discounts.
• Company Pension: Secure your financial future.
• Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
• Birthday Delight: Take your special day off to celebrate YOU
• Free Parking
• Health & Wellbeing programme; we’ll look after you

The Role Scope

This is more than a squad-level facilitator role. You will bridge squad-level Agile facilitation and cross-team delivery oversight, offering hands‑on delivery support, managing project timelines and risks, and driving continuous improvement. You are a coach, facilitator, and project leader—equally comfortable enabling product squads, managing stakeholders, and driving end‑to‑end outcomes.

Role key responsibilities

Project Management & Delivery Leadership

• Take end-to-end delivery responsibility across assigned product areas or initiatives, managing scope, schedules, resource alignment, and budgets where applicable.
• Support quarterly planning cycles, ensuring dependencies are mapped and plans are set up for predictable delivery.
• Provide clear, data-driven insights on delivery health, trajectory, and risks, maintaining lightweight, effective governance

Agile Coaching & Team Enablement

• Coach squads on Agile principles and practices, tailoring frameworks adapting approaches to suit the context rather than applying frameworks rigidly
• Monitor delivery metrics (such as cycle time and predictability) to improve flow, foster team ownership, and support continuous improvement.

Stakeholder Leadership & Cross-Team Coordination

• Serve as a primary point of contact for day-to-day stakeholder communication, managing expectations and influencing outcomes.
• Collaborate with Product teams, Business Analysts, and Developers to clear blockers and maintain delivery momentum across dependencies.
• Support Product and Technology leadership with feasibility data and delivery insights to aid roadmap sequencing and prioritisation.

About You

What we’re looking for

• Proven Delivery Track Record: Commercial experience leading agile project delivery and cross-functional technology initiatives within team environments.
• Agile Expertise: Strong understanding of Agile principles and practices, with the ability to apply them pragmatically in different contexts.
• Stakeholder Influence: Proven competency in stakeholder management, comfortable influencing decisions and aligning cross-functional teams.
• Project Management Fundamentals: Solid track record in end-to-end project management, owning timelines, risk mitigation, and tangible delivery outcomes.
• Tooling Proficiency: Confident user of Jira and Confluence for delivery tracking, reporting, and documentation.
• Mindset: Proactive, collaborative, and outcome-driven, with a strong appetite to learn, take ownership, and develop within a growing delivery function.
• Desirable: Domain experience in e-commerce, retail, or logistics is an advantage.

Why Join MandM?

• Champion Delivery in a Product Operating Model: Help mature and shape delivery practices within an established Product Operating Model across our growing technology function.
• Strong Career Growth: Benefit from a collaborative, highly supportive environment and active mentorship to help you continuously develop your delivery capability.
• Tangible Ownership: Drive meaningful outcomes across product squads and business initiatives for one of Europe’s leading off-price retailers