Agent and Ed Tech Coordinator

Uniglobalcareers; Southampton; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

University of Southampton is seeking an Agent and Ed Tech Coordinator to provide administrative and operational support for its global network of education agents and EdTech partners.

The role focuses on coordinating processes, maintaining records, and ensuring compliance, while collaborating with colleagues across the university and external organisations.

Qualifications

• Experience coordinating complex administrative or operational processes.
• Experience in international education or university administration is advantageous.
• Ability to communicate effectively with internal and external partners.

Responsibilities

• Provide quality administrative and operational support for the university’s global network of education agents and EdTech partners.
• Facilitate the completion of agent agreements and support the commission process.
• Coordinate the agent team’s day-to-day activities and maintain accurate records.

Skills

Fast-paced environment

Process coordination

Relationship building

Operational support

Attention to detail

Prioritisation

Job description

United Kingdom — International Student Market

654K inbound students (2024) +0%

1. India 169K

2. China 152K

4. United States 36K

5. Pakistan 31K

14 international branch campuses in United Kingdom

This employer operates 2 active branch campuses in 2 countries (since 2012)

OVERVIEW The University of Southampton is seeking an Agent and Ed Tech Coordinator to provide administrative and operational support for its global network of education agent and EdTech partners. This role focuses on coordinating processes, maintaining accurate records, supporting compliance activity, and working closely with colleagues across the university and external organisations. The position suits someone who can manage competing priorities in a fast-paced international education environment while delivering consistent operational support every day.

Key responsibilities

• Provide quality administrative and operational support for the university’s global network of education agent and EdTech partners
• Facilitate the completion of agent agreements
• Support the annual agent commission process
• Coordinate the agent team’s day to day activities
• Maintain accurate records and documentation
• Communicate effectively with internal and external colleagues worldwide
• Assist in ensuring compliance with the UK Agent Quality Framework
• Uphold high service standards and adherence to relevant regulations and university policy
• Analyse data and review documentation to ensure accuracy and effective operational delivery
• Collaborate with colleagues across the university and external partner organisations
• Share knowledge and contribute to a supportive team environment

Requirements

• Ability to thrive in a fast-paced environment
• Experience coordinating complex processes
• Strong relationship-building skills
• Ability to deliver a high standard of operational support
• Exceptional attention to detail
• Ability to manage competing priorities
• Experience analysing data and reviewing documentation
• Understanding of accuracy and compliance

Requirements

• Ability to collaborate effectively with colleagues and partner organisations
• Positive contribution to a team environment
• Experience of international education or university administration is an advantage WHY THIS ROLE MATTERS This position helps maintain effective partnerships between the university, education agent networks, and EdTech organisations while supporting operational quality and compliance standards. Strong coordination and administrative support are essential to ensuring that every process is managed accurately and that colleagues across the university can work effectively with external partners.

Bonus: Application advice

• Highlight experience supporting complex administrative or operational processes
• Demonstrate examples of maintaining accuracy and compliance in previous roles
• Include experience working with colleagues across multiple teams or international partners
• Show evidence of strong organisational skills and attention to detail
• Emphasise any background in international education, university administration, or agent support
• Provide examples of managing multiple priorities within a busy working day