Aftersales Training Manager – Global Automotive Software & Technology Leader

JR United Kingdom; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global automotive software and technology leader is seeking an Aftersales Training Manager in Birmingham. This role involves coaching dealership teams on a new DMS platform and requires experience in automotive retail. The position offers a company car and a flexible benefits package, with remote working options across the UK.

Benefits

Company car

Flexible benefits package

Qualifications

• Experience in automotive retail sales or aftersales.
• Knowledge of retail dealership DMS platforms.
• Strong organizational and planning skills.

Responsibilities

• Coach and train dealership teams on the new DMS platform.
• Support dealer teams as the 'product guru' during the project.
• Participate in implementation and 'Go Live' of new DMS platform.

Skills

Organizational skills

Problem-solving

Attention to detail

Job description

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Aftersales Training Manager – Global Automotive Software & Technology Leader, Birmingham

Client: PIE Recruitment

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

Aftersales Training Manager – Global Automotive Software & Technology Leader

• Company car
• Flexible benefits package

*Remote working across the UK, accessible to Birmingham office*

About The Business:

This technology powerhouse is at the forefront of the automotive market. Their solutions support motor dealers and manufacturers in sales, marketing, workshops, finance, and aftersales processes.

The automotive industry is undergoing digital transformation, changing how consumers buy cars. Retailers are investing heavily to adapt, and this company is well-positioned to support their journey.

About The Opportunity:

You will be part of the UK's new drive for the business, leveraging over 25 years of product success and the financial stability of global investors. You will receive comprehensive product training and industry-leading coaching methodology.

• Work with major brands in automotive retail sector.
• Participate in implementation and 'Go Live' of new DMS platform.
• Coach and train dealership teams on the new DMS platform before 'Go Live'.
• Support dealer teams as the 'product guru' during the project.

About You:

You should have experience in automotive retail sales or aftersales, with knowledge of retail dealership DMS platforms or work for a DMS provider, understanding the dealer/OEM environment.

This role is autonomous and may require working away from home across the UK.

• Essential: Previous DMS experience.
• Advantageous: Training/coaching experience.
• Strong organizational and planning skills with attention to detail.
• Experience in improvement and problem-solving projects.