Aftersales Training Manager – Global Automotive Software & Technology Leader

PIE Recruitment; Birmingham; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading global automotive software and technology company is seeking an Aftersales Training Manager to lead training and development for dealership teams on their new DMS platform. This role offers the opportunity to work with major automotive brands and involves significant autonomy, requiring a strong background in DMS systems and training methodologies.

Benefits

Company car

Flexible benefits package

Qualifications

• Experience in automotive retail sales or aftersales.
• Understanding of DMS platforms is essential.
• Previous training/coaching experience is an advantage.

Responsibilities

• Coach, train and develop Aftersales or Accounts teams.
• Support the aftersales dealer team as the product guru.
• Be instrumental from implementation to 'Go Live'.

Skills

DMS understanding

Training

Coaching

Problem-solving

Organizational skills

Job description

Aftersales Training Manager – Global Automotive Software & Technology Leader

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Senior Consultant - Engaging in everything automotive

Aftersales Training Manager – Global Automotive Software & Technology Leader

• Company car
• Flexible benefits package

*Remote working across the UK, accessible to Birmingham office*

About The Business:

This technology powerhouse is at the front and centre of the Automotive market. For years, their solutions have underpinned the way motor dealers and manufacturers conduct business. From sales & marketing, through to workshops, finance and aftersales, their software plays a significant part in every process.

About The Opportunity:

You will be in an enviable position and part of this exciting new UK drive for the business, but benefit from the knowledge gained from this user intuitive products success that’s spanned over 25 years, together with the financial stability of its global investors.

With a broad and comprehensive induction programme you will be given some of the very best product training together with industry leading training/coaching methodology.

• You will work with some of the largest and most recognised brands in the automotive retail sector.
• Be instrumental from implementation to ‘Go Live’ and be an integral part of the DMS run out project.
• You will coach, train and develop the Aftersales or Accounts teams within the retail dealerships on the new DMS platform ready for ‘Go Live’.
• Support the aftersales dealer team and be the ‘product guru’ throughout the project.

About You:

You will come from either an automotive retail sales or aftersales dealer background with experience of working with retail dealership DMS platforms or work for a DMS provider and have a comprehensive understanding of the dealer/OEM environment.

You will work in an incredibly autonomous and responsible role which will involve working away from home in various parts of the UK.

• Previous DMS understanding is essential.
• Previous training/coaching experience an advantage.
• Excellent organisation and planning skills, with outstanding attention to detail.
• A proven background in improvement and problem-solving activities/projects.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Training, Customer Service, and Project Management

Industries

• Motor Vehicle Manufacturing, Retail Motor Vehicles, and Alternative Fuel Vehicle Manufacturing