Aftersales Support Representative

Rise Technical; High Wycombe; Hybrid; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Bonus

Pension

Excellent company benefits

Job summary

Rise Technical is seeking an Aftersales Support Representative in High Wycombe, with hybrid working after probation. The role supports customers across the UK, handling enquiries, quotes and service coordination to drive contract growth.

You should be a commercially minded customer-focused professional with experience in aftersales or service roles, ready to build relationships, promote after-sales solutions and contribute to revenue and service contracts.

Qualifications

• Experience in aftersales, service, or customer-facing roles.
• Commercially aware and proactive.

Responsibilities

• Handle customer enquiries, quotes, and service coordination.
• Build relationships and promote after-sales solutions.
• Grow service contracts and revenue within a defined region.

Skills

Aftersales support

Customer service

Commercial awareness

Relationship building

Job description

Aftersales Support Representative

High Wycombe, commutable from: Slough, Maidenhead, Henley-on-Thames, Marlow, Windsor, Chesham, Amersham, Twyford, Cookham, Bourne End, Wendover, Princes Risborough, Thame, Haddenham & all surrounding areas

Hybrid working available after completion of probationary period

28,000 - 33,000 + Bonus + Pension + Excellent Company Benefits

Are you a commercially minded customer support or after-sales professional with a passion for building relationships and driving service growth within a technical environment?

This is an exciting opportunity to join a globally recognised engineering and technology business, supporting customers across the UK while playing a key role in expanding service contracts and enhancing the overall ownership experience.

From supporting new equipment installations to converting ad-hoc service users into long-term contract clients, you'll be central to driving both customer satisfaction and business performance all with continued training and career progression opportunities.

The organisation is an established international within industrial solutions, known for its innovation, precision engineering, and commitment to customer excellence. With a strong UK presence and continued investment in service capabilities, this role offers genuine opportunities for career progression, technical development, and exposure to a highly specialised industry.

This position would suit somebody with aftersales experience looking for an exciting new challenge within and forward-thinking and dynamic business.

The Role:

• Handle customer enquiries, quotes, and service coordination
• Build relationships and promote after-sales solutions
• Grow service contracts and revenue within a defined region

The Person:

• Experience in after-sales, service, or customer-facing roles
• Commercially aware and proactive

Reference Number: BBBH(phone number removed)

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.