Aftercare Carpenter | Residential Snag & Repair Engineer

ARV Solutions Contracts; Higham; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company van provided

Job summary

ARV Solutions Contracts is seeking an Aftercare Engineer (Carpentry) to support high-end residential projects in the South East. The role involves diagnosing defects, performing remedial carpentry, and acting as the client-facing site contact from handover through to final resolution.

The ideal candidate will have a proven carpentry or joinery background in residential construction, strong communication skills, and the ability to work autonomously across a portfolio of completed projects.

Qualifications

• Proven carpentry or joinery background within residential construction.
• Experience carrying out snagging, maintenance, remedial works or aftercare activities.
• Strong customer-facing communication and interpersonal skills.
• Ability to diagnose and resolve construction and finishing defects independently.
• High standards of workmanship and attention to detail.
• Experience working within occupied residential properties.
• Professional, organised and self-motivated approach to work.
• Full UK Driving Licence.

Responsibilities

• Attend both live & completed residential projects to investigate, diagnose and resolve defects and snagging items.
• Carry out hands-on carpentry, joinery and general works to a high standard during the build process as well as after installation.
• Act as the main point of contact for homeowners during visits.
• Provide professional and courteous customer service within high-end private residential properties.
• Liaise with internal teams to coordinate materials and specialist support where required.
• Conduct quality inspections to ensure remedial works meet company standards.
• Travel across the South East region attending customer properties as required.

Skills

Carpentry

Joinery

Snagging

Remedial works

Customer service

Communication

Residential construction

Attention to detail

Driving licence

Job description

ARV Solutions Contracts is seeking an Aftercare Engineer (Carpentry) to support high-end residential projects in the South East. The role involves diagnosing defects, performing remedial carpentry, and acting as the client-facing site contact from handover through to final resolution.

The ideal candidate will have a proven carpentry or joinery background in residential construction, strong communication skills, and the ability to work autonomously across a portfolio of completed projects.