AFM Applications Specialist

Oxford Instruments Asylum Research Inc.; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm in High Wycombe is seeking an AFM Applications and Service Scientist to provide technical expertise and support for AFM products. The role includes performing demonstrations, compiling reports, training customers, and developing new applications. Candidates should be passionate about AFM technology, with strong communication skills. A hybrid working model is available, with 3 days in the office and 2 days remote.

Qualifications

• Experience with Atomic Force Microscopes.
• Strong technical expertise in demonstrating AFM applications.
• Ability to communicate technical concepts effectively.

Responsibilities

• Perform AFM demonstrations for potential customers.
• Compile detailed AFM demonstration reports.
• Train customers on instrument operation and AFM techniques.
• Provide technical support and advice to sales and marketing teams.
• Present new application developments at conferences.

Skills

AFM theory and operation

Technical communication

Customer training

Job description

Overview

Join to apply for the AFM Applications and Service Scientist role at Oxford Instruments Asylum Research Inc.

Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

This role is ideal if you want to contribute as an in-house AFM expert, providing technical expertise and support both internally and externally, and if you are passionate about developing and communicating new applications and techniques. You should have experience and extensive knowledge of the theory and operation of AFMs.

Responsibilities

• Perform AFM demonstrations focused on the research interests and needs of prospective customers.
• Compile well-written demonstration reports that explain AFM data clearly and ensure maximum impact from the available AFM images.
• Assist and advise the sales and marketing teams on technical and scientific matters – e.g. fielding technical questions from prospective customers, interpreting technical claims by competitors, contributing to marketing materials, educating non-technical staff on new applications or capabilities.
• Perform AFM installations at customer sites throughout the UK, Ireland, Scandinavia, Middle East, Africa and India. Train customers on instrument operation as well as the art and science of AFM.
• Provide expert technical support to customers (via phone, email, online and web forum).
• Develop new applications and techniques and author technical notes, application notes, and/or scientific journal articles.
• Present new application developments and data at worldwide conferences and workshops, webinars and internal meetings.
• Help continually improve the AFM software by suggesting new features and by reporting bugs or user interface issues.

Location and working hours

We are based in High Wycombe on the Cressex Business Park and have hybrid working, which includes 3 days in the office and 2 days at home. We have a 37-hour working week and finish on Fridays at 12:30.

Equal opportunities

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Please get in touch if you require any reasonable adjustments within the interview process.

How to apply

If you would like to learn more about the role, or have any questions before applying please contact [e-mail]

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology

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