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Ofwat is seeking an Affordability Lead within the Customer Policy team. You will provide expert management, support and leadership for our customer policy work on financial vulnerability and support for customers who struggle to pay their bills.
You will drive affordability strategies, assess impacts on customers, and build relationships to inform policy priorities. The role involves project planning, line management, and collaboration across Ofwat and external partners to improve high levels of
Ofwat is seeking an Affordability Lead within the Customer Policy team. You will provide expert management, support and leadership for our customer policy work on financial vulnerability and support for customers who struggle to pay their bills.
You will drive affordability strategies, assess impacts on customers, and build relationships to inform policy priorities. The role involves project planning, line management, and collaboration across Ofwat and external partners to improve high levels of