Aerospace MRO Systems Support Specialist

Boeing Company; West of England; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Pension Plan with 10% employer contrib

Company paid BUPA Medical Plan

23 days + UK public holidays

Well-being programs

Job summary

Boeing is seeking an MRO System Support Specialist in the United Kingdom to assist day-to-day users of the MRO system, troubleshoot issues, and maintain data accuracy and process compliance. You will work under a senior lead, building knowledge of aircraft MRO practices and military parts management while supporting the move to Siemens Opcenter in the future.

The role requires good coordination with maintenance, supply chain, and quality teams, strong attention to detail, and a willingness to

Qualifications

• Experience in an aerospace, maintenance, or supply chain environment.
• Familiarity with an enterprise MRO system.
• Understanding of military/civil aviation parts or maintenance terminology.
• Experience with user support, data administration, or operational system support.
• Interest in future transition to Siemens Opcenter or digital manufacturing/MRO systems.
• This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Responsibilities

• Provide first-line support to end users of the MRO system.
• Log, track, and follow up on user issues, questions, and service requests.
• Assist in maintaining accurate system data related to maintenance activities, parts, and records.
• Support users in understanding system processes and standard workflows.
• Help ensure MRO system entries align with approved maintenance and material processes.
• Assist in checking part details, status, and traceability information, particularly in support of military aircraft operations.
• Escalate more complex issues to senior team members or technical support.
• Support testing of system changes, fixes, and future migration activities.
• Help update user guides, work instructions, and support documentation.
• Coordinate with maintenance, supply chain, and quality teams as required to resolve routine issues.
• Participate in system training and knowledge transfer activities.
• Contribute to continuous improvement by identifying recurring issues or user pain points.

Job description

Boeing is seeking an MRO System Support Specialist in the United Kingdom to assist day-to-day users of the MRO system, troubleshoot issues, and maintain data accuracy and process compliance. You will work under a senior lead, building knowledge of aircraft MRO practices and military parts management while supporting the move to Siemens Opcenter in the future.

The role requires good coordination with maintenance, supply chain, and quality teams, strong attention to detail, and a willingness to