Aircraft MRO Systems Support Analyst

Boeing; Lossiemouth; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

Annual incentive plans

Pension Plan with 10% employer contrib

Company paid BUPA Medical Plan

23 days plus UK holidays

Life insurance 6x salary

Learning Together Programme

Well Being Programs

Parental leave options

Job summary

Boeing in Lossiemouth, Scotland, seeks an MRO System Support Specialist to assist day‑to‑day end users, troubleshoot issues, and maintain data accuracy. You will work under a senior lead, gaining knowledge of aircraft MRO practices and military parts management while preparing for Siemens Opcenter migration.

Role requires attention to detail, strong communication, and the ability to follow structured processes across maintenance, supply chain, and quality teams.

Qualifications

• Ability to obtain UK Security Check.
• Understanding of aircraft MRO processes.
• Exposure to aircraft parts/records control.
• Strong coordination and communication skills.
• Ability to follow structured processes.
• Willingness to learn and adapt.
• Experience supporting end users is helpful.
• Interest in future Siemens Opcenter transition.

Responsibilities

• Provide first-line support to end users of the MRO system.
• Log, track, and follow up on user issues and service requests.
• Maintain accurate system data related to maintenance activities and records.
• Support users in understanding system processes and workflows.
• Ensure MRO entries align with approved maintenance procedures.
• Check part details, status, and traceability information for military operations.
• Escalate complex issues to senior team members.
• Support testing of system changes and migrations.
• Update user guides and support documentation as needed.
• Coordinate with maintenance, supply chain, and quality teams.
• Participate in system training and knowledge transfer.
• Identify recurring issues to drive continuous improvement.

Skills

Security Clearance

MRO processes

Parts & records control

Stakeholder coordination

Attention to detail

Troubleshooting basics

Enterprise systems

End-user support

Tools

Siemens Opcenter

MRO system

Data integrity

Job description

Boeing in Lossiemouth, Scotland, seeks an MRO System Support Specialist to assist day‑to‑day end users, troubleshoot issues, and maintain data accuracy. You will work under a senior lead, gaining knowledge of aircraft MRO practices and military parts management while preparing for Siemens Opcenter migration.

Role requires attention to detail, strong communication, and the ability to follow structured processes across maintenance, supply chain, and quality teams.