Aerospace Account Executive

ASL Technical Ltd; Horsham; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading engineering company is seeking a Client Success & Sales Account Executive to drive customer satisfaction and enhance the sales cycle. You will manage client relationships, handle RFQs, and collaborate across teams. The ideal candidate is organized, a confident communicator, and skilled at using CRM systems. This role offers a supportive environment with opportunities for professional growth, making it a rewarding step for those passionate about customer success.

Benefits

Opportunity to join a growing business

Varied and impactful role

Supportive learning environment

Qualifications

• Ability to manage multiple priorities effectively.
• Strong communication skills, customer-focused approach.
• Experience building and maintaining client relationships.

Responsibilities

• Act as primary customer contact for solutions-focused support.
• Build and nurture customer relationships for retention.
• Identify upselling and cross-selling opportunities.

Skills

Highly organised

Excellent communicator

Strong relationship building

Self-motivated

Proficient in CRM systems

Skilled in Microsoft Office 365

Tools

CRM systems

Microsoft Office 365

Job description

Client Success & Sales Account Executive

ASL Technical are delighted to be supporting our client, an innovative and fast-growing organisation within the engineering / manufacturing sector, in the recruitment of an Account Executive who will work within a team ensuring client success.

This is a fantastic opportunity for a confident, proactive and commercially minded individual who thrives in a customer-focused role and enjoys taking ownership across the full sales and service cycle. If you’re passionate about delivering exceptional customer experiences and want a role with genuine variety, responsibility and room to grow—this could be the perfect next step.

About the Role

The Client Success & Sales Account Executive plays a central role in supporting and driving the sales function while ensuring customers receive an exceptional service experience from quotation through to aftercare.

This role blends commercial operations with customer relationship management, including handling RFQs, preparing quotations, processing orders, maintaining compliance, and identifying opportunities to enhance customer value.

You’ll be a trusted point of contact for customers, developing strong relationships and contributing directly to long‑term business success.

Customer Success & Sales

Act as the primary customer contact, delivering timely, professional and solutions‑focused support.

Build and nurture customer relationships to improve satisfaction, retention and repeat business.

Identify upselling and cross‑selling opportunities through proactive engagement.

Collaborate across internal teams to ensure smooth delivery of customer commitments.

Skills & attributes you will bring to the role :

• Highly organised and able to manage multiple priorities.
• An excellent communicator—confident, clear and customer‑focused.
• Strong at building and maintaining trusted client relationships.
• Self‑motivated, curious and quick to learn new systems, products and processes.
• Proficient in CRM systems and platforms such as ILS or Partsbase.
• Skilled in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).

Why Apply?

• Opportunity to join a forward‑thinking, growing business.
• A varied and impactful role where you can truly make a difference.
• Great exposure to commercial operations, customer success and sales development.
• Supportive environment encouraging learning, ownership and professional growth