AEM Digital Product Owner: Web Transformation

Nuffield Health; City of Westminster; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is transforming its website and digital customer experience as we replatform to Adobe Experience Manager. The Digital Product Owner will turn programme vision and OKRs into an outcome-led roadmap and prioritised backlog.

You will lead across customer experience, design, content, technology, data, SEO and marketing to deliver measurable improvements for users and the business. The role requires strong leadership, evidence-based decision making and the ability to engage

Qualifications

• Significant experience as a Product Owner or Digital Product Manager for complex, high-traffic customer-facing websites or digital products.
• Experience with Adobe CX enterprise products, especially AEM, Target and Analytics.
• CMS migration experience would be a bonus.
• Strong knowledge of SEO/geo landscape and how it impacts rankings.
• Familiarity with Agile methodology (SCRUM/KANBAN); experience using Jira and Confluence.

Responsibilities

• Translate the programme's strategic objectives into measurable product outcomes, roadmap priorities and delivery goals.
• Define success metrics for each major product outcome across customer, commercial, operational, content, accessibility and technical dimensions.
• Own and refine the product roadmap and backlog, prioritising by value, alignment, OKRs, risk, effort and dependencies.
• Make timely trade-offs between experience quality, delivery timescales, value, platform capability, technical debt and risk.
• Set minimum experience and quality thresholds to protect customer, accessibility, security and brand requirements.
• Facilitate sprint planning, refinement, reviews and other product ceremonies, focusing on outcomes.
• Build trusted senior stakeholder relationships and evidence-based prioritisation to align on outcomes and OKRs.
• Work with strategic delivery partners to ensure measurable value from investments.

Skills

Product Owner experience

Digital Product Manager

Adobe AEM

Jira & Confluence

Agile methodologies

SCRUM / KANBAN

SEO/GE0 landscape

Stakeholder engagement

Tools

Adobe Experience Manager (AEM)

Jira

Confluence

Job description

Nuffield Health is transforming its website and digital customer experience as we replatform to Adobe Experience Manager. The Digital Product Owner will turn programme vision and OKRs into an outcome-led roadmap and prioritised backlog.

You will lead across customer experience, design, content, technology, data, SEO and marketing to deliver measurable improvements for users and the business. The role requires strong leadership, evidence-based decision making and the ability to engage