Advocacy & Complex Needs Advisor — Cumbria

Royal British Legion; England; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Enhanced leave

Pension with employer contributions

Flexible working options

EAP (Counselling)

Job summary

The Royal British Legion invites applications for an Advocacy and Complex Needs Advisor role covering Cumbria. You will support beneficiaries facing homelessness, mental health challenges, addiction issues, and other complex circumstances, delivering person-centred, holistic guidance and referrals.

Travel across Cumbria to meet beneficiaries and work with partner agencies to coordinate support. DBS enhanced check required; generous benefits and flexible working options available.

Qualifications

• Enhanced DBS check required.

Responsibilities

• Complete effective case management of circa 20 complex beneficiary cases, ensuring records are accurate and up to date.
• Complete home visits to assess need, build engagement, review progress and provide person-centred support.
• Work holistically with beneficiaries to explore needs, identify priorities, and develop a clear action plan.
• Provide specialist advice and advocacy, identify appropriate services and support referrals.
• Collaborate with beneficiaries and partner agencies to overcome barriers and coordinate support.

Job description

The Royal British Legion invites applications for an Advocacy and Complex Needs Advisor role covering Cumbria. You will support beneficiaries facing homelessness, mental health challenges, addiction issues, and other complex circumstances, delivering person-centred, holistic guidance and referrals.

Travel across Cumbria to meet beneficiaries and work with partner agencies to coordinate support. DBS enhanced check required; generous benefits and flexible working options available.