Advice Centre Assistant (Student Staff)

Salford SU; Salford; On-site; GBP 14,320 - 20,395; Part time

Job summary

A student advice centre is seeking an Advice Centre Assistant to be the first point of contact for students. This role involves providing information, referring queries, and supporting administrative tasks. Applicants must be current University of Salford students with good communication and organisational skills. The role offers £12.60 per hour with a minimum commitment of 6 hours per week.

Qualifications

• Must be a current University of Salford student (undergraduate or postgraduate).
• Good communication and listening skills (both written and verbal).
• Great organisational and time management skills.

Responsibilities

• Support the Advice Centre by referring queries and providing information.
• Be the first point of contact for student appointments and emails.
• Assist with administrative tasks like organising appointments.

Skills

Good communication and listening skills

Organisational and time management skills

Ability to interact with students on difficult topics

Teamwork

Willingness to learn

Education

Currently enrolled student at the University of Salford

Job description

As an Advice Centre Assistant, you will be the first point of contact for students interacting with the Advice Centre over email and in person.

You will be:

• Support the Advice Centre by referring queries to the right people, signposting, and providing information to students across a range of issues.
• Be the first point of contact for students attending appointments and emailing the Advice Centre.
• Work with the Advice team to ensure students receive prompt and appropriate support.
• Support with administrative tasks such as organising appointments, managing inboxes, and case recording.

All our student staff will receive training to enable them to fulfil the role. Students applying must be currently enrolled on a course at the University of Salford. This is a paid role at £12.60 per hour. Student Staff are required to commit to a minimum of 6 hours per week.

Apply Now – No experience needed!

You do not need any previous experience to apply for this role, however this is a specialist skills role. We are looking for people who:

• are current University of Salford Student (undergraduate or postgraduate)
• have good communication and listening skills (written and verbal)
• have great organisational and time management skills
• can interact with students on difficult topics or issues
• can read, understand, and apply new information
• are able to work well in a team
• are interested in the role and want to learn!

How to Apply

To apply, please use the online form here: online application form . The deadline for applications is 13October 2025. Interviews are scheduled to take place on the 22-24 October 2025.

We recommend that you prepare your answers in advance in a separate document where possible, to avoid losing your responses before you submit them in the online form.

Here atSalford SU, we are more interested in your potential than your background and experience. If you don't have lots of professional experience, please feel free to use examples from outside of work to demonstrate what you could bring to the role and our team.

Please note:

You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. We will contact you to let you know the outcome of your application. This can sometimes take a few weeks. Applications received after the above closing date will not be considered.

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Equality, Diversity and Inclusion are central to our work at Salford SU. We celebrate our diverse and unique communities whilst ensuring that equity and inclusion are at the heart of everything we do and every decision we make. Our colleagues are proud of our values and care about creating and supporting diverse communities that are inclusive of age, background, disability, gender, identity, race, religion, sexual orientation and experience.