Advanced Process Technician — Lead Water Treatment & Innovation

Thames Water Utilities Limited; Greater London; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Generous pension scheme

Annual leave 24 days increasing with·_

Health and wellbeing benefits

Cycle to Work schemes

Life assurance

Job summary

Thames Water invites applications for an Advanced Process Technician based at our Chingford water treatment site (E4 7PX). The role focuses on leading and coaching the team, delivering maintenance plans, and driving safety and process improvements to support a greener future.

You will engage with contractors, raise quotes, and contribute fresh ideas to enhance operations. The ideal candidate will have hands-on wastewater plant experience, NVQ 3 in Operating Process Plant (or working towards it),

Qualifications

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• Hands-on operation and maintenance of the wastewater treatment process and plant.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have good communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• IOSH trained or willing to complete H&S training.
• A valid driving licence is essential.

Responsibilities

• Provide coaching and mentoring for team members, including apprentices, upskillers and new starters.
• Provide technical input to help with the delivery of the maintenance plan and promote first-time fixes.
• Work with the performance managers to assist with the smooth running of the team by taking over some day-to-day management or coordinating activities.
• Role model positive behavioural safety and site pride.
• Step up to help cover activities when the performance manager or technical coordinator is unavailable.
• Participate in out-of-hours standby rota.

Skills

Hands-on operation and maintenance

Proactive lead on recommendations

Communication and interpersonal skills

Teamwork

IOSH trained or willing to complete H&

Valid driving licence

Education

NVQ 3 in Operating Process Plant

Management qualification

Job description

Thames Water invites applications for an Advanced Process Technician based at our Chingford water treatment site (E4 7PX). The role focuses on leading and coaching the team, delivering maintenance plans, and driving safety and process improvements to support a greener future.

You will engage with contractors, raise quotes, and contribute fresh ideas to enhance operations. The ideal candidate will have hands-on wastewater plant experience, NVQ 3 in Operating Process Plant (or working towards it),