Adults Invoicing Assistant

Dorset Council; Dorchester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Hybrid/remote options

Job summary

Dorset Council is recruiting for a role within the Adults Invoicing Team in the Finance department. You will help ensure timely payment to providers, correct service-user invoicing, and accurate data entry, while liaising with both providers and the public.

The team offers flexible, mostly remote work with some presence at County Hall, Dorchester, and opportunities to grow in a busy finance environment.

Responsibilities

• Be part of a team that works together to ensure providers are paid accurately and timely.
• Liaise with providers and the public by email and on the phone.
• Enter data accurately into the computer system and help resolve queries.
• Manage own workload with full training and support available.

Job description

About the role

The Adults Invoicing Team is part of the wider Finance team and works within Adult Social Care in Dorset. We work hard to ensure that providers are paid in a timely manner for the care they have delivered, that service users are billed correctly and that the data in the system is accurate. The role will bring out a range of skills in the successful candidate, showing their ability to work as part of a supportive team, to liaise with both providers and the public and enter data accurately into the computer system. As you grow into the role, you will start to investigate and resolve queries received from both providers and members of the public.

Key responsibilities are detailed in the job description.

The team works flexibly, mostly from home and sometimes from County Hall in Dorchester. This is a very varied role offering great experience in a wide range of procedures, including purchase ledger, raising invoices and liaison with the core Finance team. You will be communicating both by email and on the phone with colleagues internally to the Council and with providers and members of the public.

You need to be a very organised, self-sufficient person, able to manage your own workload. Although full training is given and support is always available, the postholder will be largely expected to manage their own time. This is a very busy role with communication and accuracy key, both internally and to the public, whether by email or phone call.

Further Information

For further information, please contact Chris Watkins, Financial Support Manager on 01305 224577 or [e-mail]

Interviews will be held in the week beginning 26/10/26.

This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders.

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference.