Admissions Team Leader

Leeds; Leeds; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

26 days holiday

Generous pension

Health & wellbeing facilities

Personal development courses

On-site childcare

Discounts & travel schemes

Job summary

University of Leeds Admissions Service seeks a capable manager to lead a busy team on campus, with hybrid and flexible working options.

You will coordinate workloads, provide training and coaching, share best practices across Student Recruitment, and continually review systems to improve the applicant journey.

Qualifications

• Experience leading a busy admissions or student services team.
• Ability to train and coach staff to deliver high-quality service.
• Track record of improving processes and systems in a higher-education context.

Responsibilities

• Manage one of the Admissions Service teams and its workload.
• Lead the team to provide excellent service to applicants.
• Coordinate workload, training, and coaching; provide SME input.
• Review and improve systems and processes to meet changing needs.
• Collaborate with colleagues across Student Recruitment to share best practices.

Skills

Team management

Leadership

Training & coaching

Process improvement

Stakeholder collaboration

Job description

This job is only available to University of Leeds staff. It may be released externally should we not appoint internally.

This role is open to the Amissions service only

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

You will manage one of the teams in the Admissions Service, its workload and processes and lead the team to provide an excellent service to our applicants.

You will be responsible for managing and coordinating the workload of a busy team, providing training and coaching to team members, subject matter expertise and ongoing review of systems and processes to meet changing needs. You will work collaboratively with colleagues across Student Recruitment to share good practice and facilitate continuous improvement to the applicant journey.

Please note that due to Home Office visa requirements, this role may only be suitable for first‑time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!