Admissions Officer

Capital City College Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

LGPS pension

TELLUS discount platform

Cycle to Work scheme

Season ticket loans

Eye tests & spectacles contributions

Flu vaccinations & occupational health

Medicash health plans

Annual leave with Relaxation Day

CPD days

Job summary

Capital City College is seeking an Admissions Officer to support and drive critical admissions functions in London. You will manage the applicant journey from enquiry to enrolment, ensure timely processing and accurate data entry, and communicate effectively with prospective learners.

The role involves handling funding eligibility, participating in recruitment events, and delivering a smooth, professional admissions experience within a busy FE environment.

Qualifications

• Experience in a busy customer support environment.
• Knowledge of student admissions procedures and eligibility rules is desirable.
• Strong communication and customer care skills with a positive, tactful approach.

Responsibilities

• Manage the applicant journey from enquiry through to enrolment.
• Ensure timely processing of applications and accurate data entry.
• Maintain clear, professional communication with prospective learners and stakeholders.
• Coordinate admissions activities including assessing funding eligibility and recruitment events.

Job description

Make a Meaningful Impact Behind the Scenes at Capital City College

Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Admissions Officer to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full time, permanent basis.

We are looking for an enthusiastic Admissions Officer to join our team and play a key role in delivering a smooth, positive, and professional admissions experience. In this role, you will manage the applicant journey from enquiry through to enrolment, ensuring timely processing of applications, accurate data entry, and strong communication with prospective learners. You will ensure the effective delivery of a wide range Admissions activities including assessing learners' eligibility for funding to participating in recruitment events.

About You

You will have experience of working in a busy, high achieving customer support team, preferably within an educational environment. This experience will also be supplemented with knowledge of student admissions procedures, student eligibility fee rules and student record systems. You will also be able to deliver services with excellent customer care with a positive, tactful, and sympathetic approach.

Most importantly, you'll be ready to make a positive contribution to our college community.

About Us:

Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education.

This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Why Join Capital City College?

This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:

• Membership of the Local Government Pension Scheme
• Access to TELLUS - our discount and wellbeing platform
• Participation in the Cycle to Work scheme
• Interest-free season ticket loans for public transport
• Annual eye tests and contributions towards spectacles
• Flu vaccinations and access to occupational health services
• Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family
• Generous annual leave entitlement, including one Relaxation Day per year
• Five Continuous Professional Development (CPD) days which can be used for your professional development

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.