Admissions Officer

Bath Spa University; Bath; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

Bath Spa University is recruiting an Admissions Officer to oversee recruitment and admissions across programmes at London campuses and partner institutions. The role is hybrid, with time spent at home and Newton Park, Bath, and occasional visits to London sites.

You will manage applications, assess qualifications, advise applicants, maintain records, and support lifecycle activities from Clearing to graduation, collaborating with Schools and services.

Qualifications

• Experience of providing excellent customer service.
• Ability to work in a busy environment with competing priorities.
• Experience in administrative functions, preferably in education.
• Excellent communication and interpersonal skills.
• Knowledge of SITS or other student records systems.

Responsibilities

• Manage applications across programmes and partner institutions.
• Assess qualifications and make admissions decisions per policies.
• Provide professional guidance by email, phone and at events.
• Maintain accurate applicant and student records in the student system.
• Support processes across the student lifecycle, including Clearing and graduation.

Skills

Customer service

Communication

Team collaboration

Prioritisation

Tools

SITS

Job description

Previous applicants need not apply

We are urgently currently seeking an Admissions Officer, who will be responsible for the recruitment and admissions activities across various University programmes of study delivered at our London campuses (Hackney and Canary Wharf) and our partner institutions.

This is a hybrid role where the post-holder will be based primarily at home and at Newton Park, Bath but will be expected to visit our London campuses and/or partner institutions as required.

About the Role

As our Admissions Officer, you will join our Future Students team and play a key role in delivering an excellent applicant and student experience. You will manage applications across a portfolio of programmes and/or partner institutions, assessing qualifications, making evidence-based admissions decisions and ensuring applications are processed accurately, efficiently and in line with University policies and procedures. You will be a key point of contact for applicants, prospective students, agents and partners, providing professional advice and guidance by email, telephone and at events such as Open Days and Offer Holder Days.

Working collaboratively with academic Schools, partner institutions and professional services, you will help us achieve our recruitment targets and deliver a high-quality admissions service. You will also support the maintenance of accurate applicant and student records, contribute to the effective use of the SITS student record system, and identify opportunities to improve processes and enhance the applicant journey. The role offers the opportunity to contribute to key activities throughout the student lifecycle, including Clearing, registration, examinations, assessments and graduation, while supporting the wider Future Students and Admissions teams during peak periods.

About You

• Experience of providing excellent customer service
• Experience of working in a busy and demanding environment with competing priorities and varying workload pressures
• Experience of administrative functions, preferably in the education sector
• Excellent communication and interpersonal skills
• Ability to work as an effective member of the team
• Knowledge of SITS or other student records systems
• Experience of Admissions/Registry (or similar) procedures and administration in a medium to large organisation
• Experience of working with a wide range of people from a variety of backgrounds

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Additional Information

Salary Grade 5 - Starting from £30,180 rising to £33,662 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

Additional information

The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University.

£30,180 to £33,662. Grade 5