Admissions Booking Co-ordinator

South Tees Hospitals NHS Foundation Trust; Tees Valley; On-site; GBP 26,000 - 27,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking an experienced Admissions Booking Coordinator to join the clinical administration and clerical teams at The James Cook University Hospital in Middlesbrough. The role provides a comprehensive booking service to the Admissions Hub, with 37.5 hours per week and various fixed-term arrangements.

Applicants should have theatre booking and administrative experience in healthcare, strong IT skills, and excellent communication and organisational

Qualifications

• GCSE Maths and English (Level 2) or Functional Skills.
• RSA/OCR 3 or NVQ3 Secretarial/Administrative qualification or equivalent experience.
• Customer Care.
• Medical Terminology qualification or equivalent experience.
• Audio-typing qualification or equivalent experience.

Responsibilities

• Provide theatre booking and administrative support.
• Maintain high IT standards using Word, Excel, PowerPoint and Outlook.
• Communicate clearly and work well under pressure to meet deadlines.
• Support Admissions Hub with workload organisation and team collaboration.

Skills

Office and Outlook suite

Communication

Organisational skills

Teamwork

Typing/word processing

Education

GCSE Maths and English (Level 2)

RSA/OCR 3 or NVQ3 Secretarial/Administrative

Medical terminology qualification or experience

Audio-typing qualification or experience

Tools

Office/Outlook suite

Patient Administration System

Job description

Main area Digestive Diseases, Urology and General Surgery Services L3 Grade Band 3 Contract 12 months (18.75 hours Fixed Term 12 months and 37.5 hours fixed term 6 months) Hours

• Full time
• Part time

Upto 37.5 hours per week (Monday - Friday, core office hours) Job ref 328-DUG-8124917-B

Site The James Cook University Hospital Town Middlesbrough Salary £25,760 - £27,476 per annum Salary period Yearly Closing 13/11/2026 23:59

Job overview

1 x 37.5 hours fixed term 6 months

1 x 18.75 hours fixed term 12 months

We are looking for experienced Admissions Booking Coordinator to join the clinical administration and clerical teams at The James Cook University Hospital in the Digestive Health, Urology and General Surgery Clinical Service Unit. These posts offer excellent opportunities for enthusiastic and conscientious people to provide a comprehensive booking service to the Admissions Hub in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation. This post will close once sufficient applications have been received.

Main duties of the job

You will have previous theatre booking and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.

You will have excellent communication, interpersonal and organisational skills. It’s important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.

If you feel you have the necessary qualities and skills we would be delighted to hear from you.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Experience

• Extensive use of Office and Outlook, including word, excel, e-mail and internet
• Secretarial and administrative experience
• Healthcare / NHS Trust experience
• Previous experience working within a team

Knowledge & Skills

• Excellent communication and interpersonal skills
• Excellent planning, prioritisation and organisational skills
• Knowledge of functionality of Patient Administration System
• Understanding of secretarial/clerical processes
• Knowledge of General Data Protection Regulations and patient confidentiality
• Efficient and accurate word processing skills
• Experience in a clinical setting Knowledge of hospital patient administration system
• Trust experience; knowledge of STHFT policies and procedures
• Knowledge of medical terminology
• Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures

Qualifications & Training

• GCSE in Maths and English or Functional Skills (level 2)
• RSA/OCR 3 qualification (or equivalent level word processing qualification or experience) OR • NVQ3 level Secretarial or Administrative qualification or equivalent level of experience
• Customer Care
• Medical Terminology qualification or equivalent level of working experience with medical terminology
• Audio-typing qualification or equivalent level of working experience with medical terminology

Important - Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS)
It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are newly to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Qualifications
Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted.You will also be required to provide original copies as part of the pre-employment check screening.

New Starters – Probationary Period

For any new employees commencing employment with South Tees Hospitals NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).
Employment References

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested toensure e-mail addressesfor all referees are included on their application form. Personal references are not acceptable.

Working Hours
If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

Equality, Diversity and Inclusion

Everything we do is shaped by our values: Respect, Support, and Collaborate.

At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.

We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.

We are here to supportyou throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.

Supporting disabled people and people with long‑term conditions

We are a Disability Confident committed employer aspiring to become a lead employer in 2026.

This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process. If you need help with your application, or need the information in a different format, please contact our recruitment team and we will support you.

If you have any special requirements to help you with your application, email our team at [e-mail] or call us on 01642 854610

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship hereWork in the UK - GOV.UK ( www.gov.uk ).

Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or social care, you may be eligible to apply for the Health and Care Worker visa instead.

Further Important Information

Please check your email on a regular basis for updates on your application. If you are shortlisted for interview, you will be invited to email via this method

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

Please ensure you read the ‘Guidance Notes for Applicants’ document attached to this advert before completing and submitting your application.

Unfortunately, we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.

Employer certification / accreditation badges

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.