Administrator (Sutton)

Cranstoun; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

Cranstoun is seeking a motivated Administrator to join our team in Sutton. The role offers 35 hours per week, a permanent contract and a salary of £24,000–£28,000 per annum.

You will provide essential administrative support, maintain records, prepare reports and handle enquiries to help us deliver our services effectively. The successful candidate will work closely with colleagues, ensure confidentiality and GDPR compliance, and be proficient in Microsoft Office.

Qualifications

• Strong organisational and communication skills.
• Proficient in Microsoft Office applications.
• Ability to learn new systems and processes.

Responsibilities

• Maintain accurate records and databases.
• Prepare reports and manage correspondence.
• Respond to enquiries and support day-to-day administrative requirements.
• Ensure confidentiality and GDPR compliance.

Skills

Organisational skills

Communication skills

Microsoft Office

Tools

Database systems

Job description

Administrator

Salary: £24, – £28, per annum

Hours: 35 per week

Contract: Permanent

Location: Sutton

Job reference number:

Cranstoun is a social justice and harm reduction charity that empowers people to make positive changes in their lives. We deliver a wide range of services across England, including drug and alcohol support, domestic abuse services, children and young people’s services, criminal justice and housing.

We are seeking a motivated, organised and enthusiastic Administrator to join our team and provide effective administrative support to ensure the smooth and efficient running of our services.

The successful candidate will work closely with colleagues, managers and other professionals, providing a high standard of administrative assistance across a range of duties. Responsibilities will include maintaining accurate records and databases, updating information on relevant systems, preparing reports, managing correspondence, responding to enquiries and supporting the day-to-day administrative requirements of the team.

You will help ensure that all enquiries are handled professionally, efficiently and with sensitivity. You will also be responsible for maintaining accurate data and ensuring that information is recorded, stored and managed in accordance with confidentiality requirements and relevant GDPR guidelines.

The ideal candidate will have excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities effectively. You will have good written and verbal communication skills, be confident using Microsoft Office applications and have the ability to learn new systems and processes. Previous administrative experience and familiarity with database or case management systems would be advantageous.

You will be able to work independently, use your initiative and contribute positively as part of a team. A professional approach, a positive attitude and a commitment to maintaining high standards of service are essential.

At Cranstoun, we value individuals who demonstrate integrity, enthusiasm, flexibility and a willingness to support the wider work of the organisation. This role offers an opportunity to contribute to the effective delivery of services that make a positive difference to individuals, families and communities.

Working arrangements are office-based. Flexibility in working hours may also be considered, subject to operational requirements.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

All posts are subject to an enhanced DBS Disclosure.

Closing date: Sunday 8 November