Administrator (Services)

AJR Management Ltd; Burton-on-Trent; On-site; GBP 25,000; Full time

Job summary

AJR Management Ltd is seeking a proactive Administrator (Services) to join their dynamic team in Burton upon Trent. The role involves managing client communications, data handling, and coordinating utilities services. Ideal candidates are self-starters with excellent organizational skills and a commitment to exceptional customer service.

Benefits

Supportive working environment

Opportunities for professional development

Collaborative team atmosphere

Qualifications

• Self-starter who thrives independently and in a team.
• Excellent communicator with strong spelling and proofreading skills.
• Meticulous attention to detail and experienced in multitasking.

Responsibilities

• Manage and respond to client and supplier emails within agreed service levels.
• Process and input data accurately and efficiently.
• Handle phone and email queries professionally from clients and utility companies.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Multitasking

Tools

Microsoft Office

Job description

Join a dynamic, friendly team where no two days are the same! We're looking for a proactive problem-solver who loves helping others and thrives in a fast-paced office environment.

Administrator (Services)

Burton upon Trent, DE13 0AT

• Full time, permanent
• £24,570 per annum
  
  

Please Note: Applicants must be authorised to work in the UK

AJR Management is a thriving and collaborative organisation with a strong focus on delivering exceptional service to clients across the utilities and connections sector. At our core is a “right first time” philosophy, ensuring that all projects – from new utility installations to commercial contracts and disconnections – are managed efficiently, accurately, and with a smile.

The Role

This is a varied and exciting role where you'll manage a portfolio of clients, ensuring smooth data handling, utility service coordination, and excellent communication.

Key Responsibilities

• Manage and respond to client and supplier emails within agreed service levels
• Process and input data accurately and efficiently
• Validate and action supplier/client reports
• Handle phone and email queries professionally from clients and utility companies
• Scan, file, and maintain documents accurately
• Create and edit documents using Microsoft Office
• Maintain up-to-date and accurate system records
• Support wider team activities and train in other departments to enable cross-functional cover
  
  

Benefits

We offer a supportive and professional environment, with room to grow your skills and take on new challenges. You'll be part of a collaborative team that values integrity, efficiency, and personal development.

The Ideal Candidate

We're looking for a motivated, enthusiastic professional who can juggle multiple tasks while delivering top-notch customer service. About you:

• Self-starter who thrives independently and in a team
• Organised and proactive under pressure
• Excellent communicator with strong spelling and proofreading skills
• Skilled in multitasking and handling changing priorities
• Personable and professional; able to build rapport with clients and colleagues
• Meticulous attention to detail, with a mindset for continuous improvement
• Fast learner, confident, and resilient
• Strong understanding of internal and external procedures
  
  

Make your next career move count — apply now and join a company that recognises your potential!

How To Apply For The Role

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Administrator (Services), Data Administrator, Project Coordinator, Customer Service Executive, Utilities Coordinator, Operations Administrator, Business Support Assistant, Contracts Administrator, Client Services Officer, Service Delivery Assistant.