Administrator Postgraduate Research

University of the Arts London; Camden Town; On-site; GBP 32,000 - 45,000; Full time

Job summary

University of the Arts London is seeking an organised administrator to coordinate recruitment, admissions, enrolment, progression and examination for PGR students. You will maintain expert knowledge of UAL policies and communicate regulation clearly to colleagues.

You will support the Doctoral School’s Research Development Programme and provide strong customer service while helping to manage PGR processes and committee activities.

Qualifications

• Degree level or equivalent.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate recruitment, admissions, enrolment, progression and examination for PGR students.
• Maintain up‑to‑date knowledge of PGR programmes and UAL entry requirements/recruitment policies.
• Support and improve processes for managing the student journey from enquiry to graduation.
• Communicate regulations and policies clearly to colleagues.
• Support Doctoral School's Research Development Programme and departmental events.
• Assist with PGR internal and external studentship processes.
• Provide excellent customer service to students and staff.
• Support College Research Degrees Sub Committee activities and reporting.

Skills

Effective communication

Leadership

Teamwork

Customer service

Creativity and problem solving

Planning and organizing

Education

Degree level or equivalent

Job description

• To ensure that agreed processes and procedures are adhered to and provide a consistent and co-ordinated approach to recruitment, admissions, enrolment, progression and examination of PGR students.
• To maintain a strong knowledge and professional level of expertise of PGR programmes offered by the University, and to be fully conversant with the University's entry requirements, admissions policies and procedures to ensure that all recruitment activities are compliant with UAL policy.
• To support and improve the processes and systems used to manage the student journey at each stage from enquiry to graduation and supervise PGR administrators in their application.
• To clearly and confidently communicate regulation and policy procedures to their peers and team members.
• To support the administration and organisation of the Doctoral School's Research Development Programme and departmental events.
• To support the development and operation of processes for PGR internal and external studentship processes.
• Demonstrate excellent customer service skills whilst carrying out all duties and responsibilities both internally and externally.
• To support the business of a College Research Degrees Sub Committee to include servicing College Research Degrees Sub Committees, support for PGR recruitment and admissions, enrolment and progression processes, organisation and administration of PGR examinations.

Personal Specification

Experience, knowledge and qualifications

• Educated to Degree level or equivalent relevant experience.
• Communicates effectively orally, in writing and/or using visual media.

Leadership and management

• Supervises and motivates individuals or a team effectively, setting clear objectives to manage performance.

Research, teaching and learning or Professional practice

• Assists with the delivery of basic training or briefings to support understanding or learning.

Planning and managing resources

• Plans, prioritises and organises work to achieve objectives on time.

Teamwork

• Works collaboratively in a team or with different professional groups, ensuring the principles of equality, diversity and inclusion are upheld.

Student experience or customer service

• Provides a positive and responsive student or customer service.

Creativity, innovation and problem-solving

• Uses initiative or creativity to resolve problems.

Experience, knowledge and qualifications

• Educated to Degree level or equivalent relevant experience.
• Communicates effectively orally, in writing and/or using visual media.

Communication skills

• Communicates effectively orally, in writing and/or using visual media.

Leadership and management

• Supervises and motivates individuals or a team effectively, setting clear objectives to manage performance.

Research, teaching and learning or Professional practice

• Assists with the delivery of basic training or briefings to support understanding or learning.

Planning and managing resources

• Plans, prioritises and organises work to achieve objectives on time.

Teamwork

• Works collaboratively in a team or with different professional groups, ensuring the principles of equality, diversity and inclusion are upheld.

Student experience or customer service

• Provides a positive and responsive student or customer service.

Creativity, innovation and problem-solving

• Uses initiative or creativity to resolve problems.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Due to high interest, we have limited the number of applications for this role.
This is a UAL Arts Temps role.