Administrator - Patient Records Team

Priory Medical Group; England; On-site; GBP 24,000 - 32,000; Part time

Job summary

Priory Medical Group in the United Kingdom is seeking an Administrator in the PatientRecords Team to provide efficient patient records support to clinicians and external customers. The role focuses on high-standard administrative duties, accurate problem-solving, and maintaining confidentiality in all aspects of the work.

The post is office-based, 30 hours per week (6 hours daily, Monday to Friday). You will scan hospital letters, register new patients, handle queries, and manage mail while

Qualifications

• Experience in NHS admin settings preferred.
• High level of accuracy and attention to detail.
• Strong communication skills, both written and verbal.
• Proficient keyboard skills and MS Office usage.

Responsibilities

• Day-to-day admin tasks such as scanning hospital letters into the in-house system.
• Process deductions for patients who have left the practice and register new patients.
• Deal with external and internal queries; file and retrieve medical notes; manage mail.
• Ensure all team duties are carried out efficiently while keeping patient care at the forefront.

Skills

Administrative skills

Problem solving

Confidentiality

Microsoft Office

NHS experience

SystmOne

Communication

Teamwork

Tools

SystmOne

Microsoft Office

Job description

The role of the Administrator in the PatientRecords Team provides an efficient and comprehensive patient records supportservice to our clinicians and external customers.

You will be required to:

• Maintain a high standard of administrative skillsto meet the needs of the role.
• Ensure accurate, efficient problem-solving skills.
• Process investigations efficiently and effectively
• Treat all aspects of your role with thehighest level of confidentiality.

Main duties of the job

Day-to-day administrative duties includebut are not limited to, scanning hospital letters into our inhouse system,processing deductions for patients who have left our practice, registering newpatients, dealing with external and internal queries, filing, and retrieving patients'medical notes, opening, distributing, and franking of mail.

We are looking for 1 office-based position working 30 hours per week - 6 hours per day over 5 days Monday to Friday.

About us

At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.

Job responsibilities

Main duties / responsibilities of therole:

• Day-to-day administrative duties includebut are not limited to, scanning hospital letters into our inhouse system,processing deductions for patients who have left our practice, registering newpatients, dealing with external and internal queries, filing, and retrieving patients'medical notes, opening, distributing, and franking of mail.
• Ensure all admin / patients record team dutiesare carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to deliver the best patient care.
• Ensure you understand all aspects of yourrole and adhere to the teams SOP.
• Provide cover / overtime for your teamduring periods of annual leave / sickness.

Person Specification

Skills and Behaviours

• Ability to work in a fast-paced environment and the ability to meet the demands of your role / KPIs.
• A high level of accuracy and attention to detail
• Previous admin experience
• Good keyboard and Microsoft office skills
• Good verbal and written communication skills, demonstrating a 'can-do' attitude and positive outlook towards your work.
• Able to work autonomously and equally well in a team.
• Good understanding of processes and procedures in an NHS setting.
• Medical Terminology.
• Experience in an NHS admin role and the use of in-house medical systems, preferably SystmOne.