Administrator Mental Health Support Teams (Schools)

Transformation Unit; Maidstone; On-site; GBP 26,000 - 27,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust in Maidstone is seeking dynamic Administrators for the Mental Health Support Teams (Schools) to provide full secretarial and administrative support in a 37.5-hour-per-week, full-time role.

The position is Band 3, based at Maidstone Studios, with a Monday–Friday 9–5 pattern (flexibility discussed). Applicants should have NVQ2 in Business Administration or RSA2, and be proficient in MS Office; experience with GDPR, document typing, and RIO is valued.

Qualifications

• GCSE Maths and English or equivalent.
• NVQ2 Business Administration / RSA 2 or equivalent.

Responsibilities

• Process confidential information.
• Open referrals.
• Management of shared emails.
• Booking of appointments.
• Minute taking.
• Arranging meetings and events.
• Ordering of stationery and other supplies.
• Managing calls and oversight of rotas.

Skills

MS Office

GDPR

Document typing

RIO

Prioritisation

Organisation

Education

NVQ2 Business Administration / RSA 2

Tools

Outlook

Excel

Word

MS Teams

SharePoint

Job description

Main area Administration Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday 9-5 but some flexibility can be discussed.) Job ref 380-CED070

Employer Kent and Medway Mental Health NHS Trust Employer type NHS Site Maidstone Studios Town Maidstone Salary £25,760 - £27,476 per annum Salary period Yearly Closing 21/10/2026 23:59

Administrator Mental Health Support Teams (Schools)

Band 3

We are the Kent and Medway Mental Health NHS Trust. We offer a range ofongoing benefitsto our valued workforce. From an activehealth and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

Job overview

We are looking for dynamic, self-motivated, forward-thinking Administrators. The position will be with Kent and Medway Mental Health Support Teams (Schools) posts are full-time post (37.5 hours per week). You will provide full secretarial and administrative support to the service.

These posts are due to service expansion and investment and we are excited to see innovation in our service.

Our Admin base is within Maidstone Studios, Vinters Business Park, New Cut Road ME14 5NZ

We are a School based service working to support Children and Young People in Schools with Emotional Wellbeing and Mental Health.

Please see our website for overview of the service.

Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail.

With experience in MS Office, you’ll know your way around Outlook, Excel, Word & MS Teams, and understanding of Co-Piolet and SharePoint is a bonus . Our Admin team need to stay calm and professional at all times, and make sure that you put the needs of our patients at the forefront.

• Process confidential information.
• Open referrals.
• Management of shared emails.
• Booking of appointments.
• Minute taking.
• Arranging meetings and events.
• Ordering of stationery and other supplies.
• Managing calls and oversight of rotas.

Working for our organisation

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Detailed job description and main responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role. Please also give us a call to find out more about the service and the role.

Please kindly note that the MHST office at Maidstone Studios is not wheelchair accessible.

Person specification

Training, Qualifications and Registration

• NVQ2 Business Administration / RSA 2 or equivalent

Experience

• Competent in use of MS products
• Experience of working with GDPR and sensitive content.
• Experience in clinical or document typing
• RIO experience

Knowledge and Skills

• Prioritisation and organisation of workloads
• Evidence of CPD in Admin skills
• General office procedures

Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.

Probation Period. New employees external to the trust are subject to a six-month probationary period.

To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.

Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.

Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.

Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter

The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.

Use of AI when writing job applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.

AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.

Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications.