Administrator, Marketing & Social Media Coordinator

Gun Trade Association Ltd.; Markyate; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Workplace pension

Free on-site parking

Job summary

Atkin, Grant & Lang is seeking an enthusiastic Administrator, Marketing & Social Media Coordinator to join its team in Markyate. The role blends office administration with digital marketing, social media management, and customer communications in a busy, friendly environment.

You will support reception, manage enquiries, coordinate bookings, create engaging content, and help promote our shooting ground, gun shop, instructors and events across digital platforms.

Qualifications

• Excellent written and verbal communication skills required.
• Strong administration skills and time management are essential.
• Proficient in Microsoft Office and general IT literacy.
• Experience using social media professionally to support marketing.

Responsibilities

• Administration: answer calls and emails, handle bookings, maintain records, prepare documents and reports.
• Marketing: plan campaigns, design materials in Canva, update website, promote memberships and events.
• Social Media: manage Facebook/Instagram, create posts and respond to audience, grow engagement.
• Customer Experience: deliver outstanding service, welcome visitors, resolve queries, support reception.

Skills

Excellent written and verbalCommuni

Strong administration skills

Microsoft Office

Social media management

Organisational skills

Prioritisation

Attention to detail

Professional telephone manner

Customer service

Full UK driving licence

Tools

Canva

Adobe Creative Suite

Website editing

CRM systems

Booking systems

Job description

Atkin, Grant & Lang

• Full Time
• Part Time

Atkin, Grant & Lang

• Full Time
• Part Time

Working hours

Full-time, part-time or flexitime (Monday–Friday with occasional weekend/event support)

Location

Markyate, Hertfordshire

Salary

Competitive, dependent on experience

Atkin, Grant & Lang Shooting Ground & Gun Shop

Location: Markyate, Hertfordshire
Hours: Full/time/Part Time/Flexitime (Monday–Friday with occasional weekend/event support). We are more interested in the right person and their skillset!
Salary: Competitive, dependent on experience

Join Our Team

Atkin, Grant & Lang is one of the UK’s most respected clay shooting grounds and gun shops, combining a rich heritage with a modern, customer-focused approach. We pride ourselves on delivering exceptional customer service, maintaining high professional standards and creating an enjoyable experience for everyone who visits us.

We are looking for an enthusiastic, organised and creative Administrator, Marketing & Social Media Coordinator to become a key member of our team. This varied role combines office administration with digital marketing, social media management and customer communication, making it ideal for someone who enjoys variety and thrives in a busy environment.

The Role

No two days are the same. You will play an important part in the smooth running of the business while helping to promote everything Atkin, Grant & Lang has to offer.

You’ll support our office administration, manage customer enquiries, coordinate bookings, create engaging marketing content and help showcase our shooting ground, gun shop, instructors and events across our digital platforms.

It is an exciting time to join Atkin, Grant & Lang. As a relatively new team, we are entering a significant period of investment and redevelopment across our site. We are committed to building a positive, friendly and welcoming workplace where every member of the team is valued, supported and encouraged to develop both personally and professionally.

Key Responsibilities

Administration

• Answer telephone and email enquiries professionally.
• Assist customers with bookings and general enquiries.
• Process bookings and maintain accurate records.
• Produce correspondence, documents and reports.
• Support day-to-day office administration.
• Assist with customer databases and CRM systems.
• Help coordinate competitions, events and corporate bookings. Liaise with instructors and operational staff.

Marketing

• Plan and coordinate marketing campaigns.
• Design promotional material using Canva (or similar software).
• Update the company website with new information.
• Promote memberships, lessons, competitions and events.
• Produce newsletters and email marketing campaigns.
• Monitor marketing performance and suggest new ideas.

Social Media

• Manage Facebook and Instagram accounts.
• Create engaging posts, reels and stories.
• Photograph and film activity around the ground.
• Edit photographs and short videos.
• Maintain a consistent brand image. Schedule content in advance.
• Respond appropriately to customer messages and comments. P
• romote competitions, instructors, gun shop offers and seasonal events.
• Grow engagement across social media platforms.

Customer Experience

• Deliver outstanding customer service.
• Welcome visitors warmly.
• Resolve customer queries professionally.
• Support reception when required.
• Represent the company positively both online and in person.

About You

We’re looking for someone who is:

• Friendly and approachable.
• Highly organised.
• A confident communicator.
• Creative and enthusiastic.
• Able to manage multiple priorities.
• Calm under pressure.
• Self-motivated and proactive. We will be relying on you to create procedures and work alongside the managing director.
• Professional with excellent attention to detail.
• Comfortable working independently and as part of a team.

Essential Skills

• Excellent written and verbal communication.
• Strong administration skills.
• Good IT skills including Microsoft Office.
• Experience using social media professionally.
• Excellent organisational skills.
• Ability to prioritise workload.
• High attention to detail.
• Professional telephone manner.
• Strong customer service skills.
• Full UK driving licence.

Desirable Skills

• Experience with Canva or Adobe Creative Suite.
• Photography and video editing skills.
• Website editing experience.
• Experience using booking or CRM systems.
• Previous marketing experience.
• Experience within hospitality, retail or leisure.
• Interest in countryside sports or clay shooting (training can be provided).
• Shotgun or firearms license is an advantage

What You’ll Be Doing

You might be:

• Creating a social media campaign for an upcoming competition.
• Photographing a coaching lesson for Instagram.
• Designing promotional posters.
• Updating the website with new membership information.
• Booking customers onto shooting lessons.
• Supporting a large corporate event.
• Writing engaging email newsletters.
• Helping promote seasonal offers in the gun shop.
• Creating content highlighting new products and services.
• Ensuring customers receive a professional and friendly experience from their first enquiry to their visit.

What We Offer

• A varied and rewarding role.
• Supportive and friendly team environment.
• Opportunities to develop new skills.
• Staff discounts.
• Workplace pension.
• Free on-site parking.
• The opportunity to work in a unique countryside setting with one of the UK’s leading shooting grounds.

Our Values

At Atkin, Grant & Lang, we believe in:

• Professionalism – Delivering the highest standards in everything we do.
• Kindness – Treating colleagues and customers with respect and courtesy.
• Integrity – Being honest, reliable and accountable.
• Teamwork – Supporting one another to achieve shared goals.
• Continuous Improvement – Always looking for ways to improve the customer experience and develop as a business.