Administrator - Lender Finance

Lightfoots Solicitors; Thame; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Enhanced annual leave

Enhanced pension

Private medical insurance

Healthcare plan

Gym memberships

Wellbeing events

Job summary

Lightfoots Solicitors in Thame is seeking an administrator to support our Lender Finance / Bridging Team. You will answer client calls, handle post, and prepare quotes by phone and email while opening new files and coordinating with clients.

The role requires excellent client service, previous admin experience, and strong MS Word/Excel skills. You will join a busy, professional team in a full-time, 9:00-17:30 position with growth opportunities.

Qualifications

• Excellent client care and customer service skills are required.
• Previous administrative support experience required.
• Proficiency in MS Word and Excel.
• Professional attitude.
• Solid written and verbal communication skills.
• Ability to be proactive when needed.
• Ability to thrive in an extremely fast-paced working environment.

Responsibilities

• Answering and fielding client calls.
• Dealing with daily incoming post.
• Copying and scanning as needed.
• Providing quotes to clients via phone and e-mail.
• Opening new files and liaising with clients for initial requirements.
• Companies house registering charges on company borrowers.
• Dealing with Land Registry applications and requisitions.
• Sending out completed registrations.
• Basic accounts reconciliation.
• Archiving matters.

Skills

Customer service

Administrative support

Verbal communication

Written communication

Proactive

Fast-paced environment

Tools

MS Word

MS Excel

Job description

Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all of our services.

The post holder will support our busy Lender Finance / Bridging Team and provide administrative support to fee earners and paralegals as more particularly described below.

Key Responsibilities

• Answering and fielding client calls
• Dealing with daily incoming post
• Copying and scanning as needed
• Providing quotes to clients via phone and e-mail
• Opening new files and liaising with clients for initial requirements
• Companies house registering charges on company borrowers
• Dealing with Land Registry applications and requisitions
• Sending out completed registrations
• Basic accounts reconciliation
• Archiving matters

What We’re Looking For

• Excellent client care and customer service skills are required
• Previous administrative support experience required
• Proficiency in MS Word and Excel
• Professional attitude
• Solid written and verbal communication skills
• Ability to be proactive when needed
• Ability to thrive in an extremely fast-paced working environment

This is a full-time permanent position in one of our Thame offices, Monday to Friday, 9am - 5.30pm.

Why work for Lightfoots Solicitors?

Our staff are our greatest asset and we work hard to provide a culture where you can thrive and enjoy a fantastic career. We provide a range of benefits to support you in and outside of the workplace.

Firstly, you will enjoy enhanced annual leave in addition to bank holidays, an enhanced pension scheme, alongside a competitive salary.

For your health

BUPA Private Medical Insurance (after a qualifying period), Healthcare cash plan for your everyday healthcare expenses for you and your dependents, access to a 24/7 GP service, Employee Assessment Programme, company sick pay, free flu vaccinations, and more.

Discounted gym memberships, fruit in all offices, paid volunteer days, Wellbeing and awareness events across the year.

Your wellbeing and mental health is our highest priority at Lightfoots, which is why we have 9 qualified Mental Health First Aiders across the firm to provide confidential support.

For you and your family

We provide an option to use your own sickness entitlement if a dependent is unwell and needs your care. We also provide enhanced Maternity, Adoption and Paternity leave alongside many more family friendly policies. Generous discounts on legal services.

For your career

We offer Significant learning and development opportunities alongside a structured appraisal process, networking opportunities and access to 100s of webinars and training activities.

For your belonging

We have an active Social committee, Charity Committee, Wellbeing Committee and an ESG committee. We actively encourage new joiners to take an active part in a committee if it is an area of interest.

We have firm organised events throughout the year including quarterly socials, breakfast briefings, book club and lots more…….

As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and ensure we have a supportive and accessible workplace for those with disabilities. If you require any adjustments to be able to attend an interview please do let us know.

Recruitment decisions are made on fair and objective criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, Confidential malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by Fair Processing Notices for Cifas' Databases | Cifas