Administrator - Insurance

National center for contemporary art, Moscow; Leatherhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading independent broking group as an Insurance Administrator in Leatherhead. This key role involves providing administrative support to the Commercial team and offers a chance to grow in a rewarding insurance broking career. Enjoy a supportive culture with attractive rewards, including 27 days of annual leave and professional development support.

Benefits

27 days annual leave plus bank holidays

5% employer contributions to pension scheme

Flexible benefits

Group Life Assurance

Fully paid parental leave

Support for professional qualifications

Workplace perks with discounts

Holiday purchase scheme

Qualifications

• Strong organizational, prioritization, and time management skills.
• Confidence in liaising with people at all levels.
• Desire to provide efficient administrative support.

Responsibilities

• Provide general administrative support to broking and account handling teams.
• Answer incoming calls promptly and professionally.
• Maintain accurate records of client and policy data.

Skills

Organizational skills

Time management

Communication skills

Telephone manner

Diary management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Here at Basil Fry (part of the Jensten Group), we are seeking an Insurance Administrator to join our friendly and client-focused Commercial team.

Since our founding in 1970, Basil Fry has developed extensive knowledge of the removals, storage, and self-storage industries. Over fifty years, we've created a broad range of specialist insurance solutions, in-house claims teams, and market-leading risk management services.

This Insurance Administrator role is a new, key position focused on providing day-to-day administrative support to Account Handlers and Management.

It may suit someone eager to establish a career as a professional administrator or someone looking to grow a rewarding insurance broking career.

Based in our modern Leatherhead office, within walking distance of the station and bus routes, this role is office-based five days a week.

Key Objectives & Responsibilities

1. Provide general administrative support to broking and account handling teams (e.g., data entry, diary management, scanning/filing).
2. Answer all incoming calls promptly and professionally.
3. Provide accurate information or direct inquiries to the appropriate department.
4. Support credit control by monitoring outstanding premiums, issuing statements, and liaising with clients for timely payments.
5. Order stationery and office supplies.
6. Maintain accurate records of client and policy data in line with regulatory and company standards.

About You

You should have strong organizational, prioritization, and time management skills, along with a good telephone manner and confidence to liaise with people at all levels.

Other Skills & Requirements

• Good understanding of Microsoft Word, Excel, and Outlook.
• Strong written and verbal communication skills.
• Effective diary and workload management skills.
• A desire to provide efficient administrative support to colleagues and customers.

Rewards & Benefits

Joining us offers a supportive culture and attractive rewards, including:

• 27 days annual leave (plus your birthday and a religious holiday of your choice) + bank holidays.
• Auto-enrollment into our pension scheme with 5% employer contributions.
• Flexible benefits tailored to your needs.
• Group Life Assurance.
• Fully paid 3-month maternity, paternity, and adoption leave.
• Support for professional qualification studies relevant to your role.
• Perks at work with discounts on cinema tickets, dining, luxury items, etc.
• Holiday purchase scheme—up to 5 extra days annually.

About Us

Founded in 2018, Jensten is one of the UK's largest independent broking groups, placing over £600m GWP. We combine scale, ambition, and expertise with a client-focused culture, making us one of the most exciting independent broking groups.