Administrator GP Walk In

NHS National Services Scotland; United Kingdom; Remote; GBP 20,000 - 23,000; Full time

Job summary

NHS Scotland invites applications for Band 2 Administrators to support a fixed-term GP Walk In Service pilot in Cowal, based at Cowal Community Hospital. The role focuses on welcoming patients and providing efficient administrative support to clinicians and the wider team.

Posts are fixed-term for 12 months, with total 56 hours available and flexible arrangements (full-time, part-time, or job share) considered. Informal discussion can be arranged with Eilidh Gallagher, Head of Primary Care.

Qualifications

• Administrative experience in a busy public-facing environment.
• Confident dealing with people and prioritising demands.
• Gaelic speakers welcomed and/or Gaelic language skills encouraged.

Responsibilities

• Provide welcoming, person-centred administrative support for patients, clinicians and the multidisciplinary team.
• Ensure patients are received, directed and supported efficiently to help the clinical team deliver safe, responsive care.
• Support day-to-day running of the GP Walk In Service pilot across Cowal.
• Assist with correspondence, data entry and appointment coordination as part of a fixed-term post.

Skills

Administrative experience

Customer service

Communication skills

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Argyll and Bute Health and Social Care Partnership is looking for enthusiastic Band 2 Administrators to help expand and support an exciting fixed-term GP Walk In Service pilot in Cowal.

This is a fantastic opportunity to be part of a new, high-profile service designed to improve access to care, support local GP services and strengthen patient pathways across the community.

The successful post holders will play a key role in the smooth day-to-day running of the service, providing welcoming, person-centred administrative support for patients, clinicians and the wider multidisciplinary team.

You will be central to ensuring patients are received, directed and supported efficiently, helping the clinical team focus on delivering safe, responsive care.

These posts offer the chance to contribute to a developing model of primary care in a supportive team environment, where good organisation, clear communication and a compassionate approach will make a direct difference to patients and colleagues alike.

We are keen to hear from applicants with administrative experience, ideally within health, social care or another busy public-facing environment.

You should be confident dealing with people, able to prioritise competing demands and committed to providing a professional, helpful and respectful service.

The roles are fixed-term for 12 months, based at Cowal Community Hospital. A total of 56 hours is available across the posts, with full-time, part-time and job share arrangements considered, making this an excellent opportunity for candidates seeking meaningful work with flexibility.

For an informal discussion about the post please contact; Eilidh Gallagher, Head of Primary Care

Via - [e-mail] Personal Assistant

ADDITIONAL INFORMATION FOR CANDIDATES

• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdl

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values .