Administrator (FTC)

Azets Insight Oy; York and North Yorkshire; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid & flexible working

Birthday leave

Professional subscription

Job summary

Azets is seeking a capable office administrator to support the smooth running of the York office. You will greet clients, handle enquiries, manage post and deliveries, and organise meeting rooms with equipment as required.

The role includes general admin and technical administration tasks to support the wider Azets UK business. The successful candidate will possess strong communication skills, be highly organised, and comfortable multitasking across multiple duties.

Qualifications

• Excellent verbal and written communication skills.
• Good client and stakeholder management with relationship-building ability.
• Strong organisational skills with attention to detail and accuracy.
• Proficient in the Microsoft Office suite (Word, Excel, PowerPoint) and Teams.
• Familiarity with AML and regulatory compliance requirements.

Responsibilities

• Provide a professional reception and courteous point of contact for office matters.
• Manage incoming/outgoing post and deliveries; set up/clear meeting rooms and arrange equipment.
• Answer, screen, and forward phone calls professionally.
• Maintain a safe, clean, and welcoming reception area; ensure procedures compliance.
• Support in banking tasks, diary management, and procurement processes.

Skills

Customer service

Organisational skills

Multitasking

Attention to detail

Team player

Tools

Microsoft Office

Teams

Azets Reach

CoZone

CCH

Job description

Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices!

We are a top ten accountancy firm in the UK and are the number one largest SME practice.

ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR:

• Providing a professional and courteous point of contact for office matters, for clients and colleagues, addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure
• Managing incoming, and outgoing post, and deliveries, to the office efficiently
• Answering, screening, and forwarding incoming phone calls in a professional manner
• Maintaining a safe, clean, and welcoming reception area, ensuring compliance with procedures
• Booking, setting up, and clearing meeting rooms for meetings and events, including arranging necessary equipment
• Organising team/client meeting lunches and beverages as required
• Understanding of building security procedures, competence in issuing badges/fobs and managing car parking passes
• Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes

PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING:

• Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
• Managing general printing and scanning tasks as needed.
• Following up on missing timesheets and ensuring timely submission for the local office
• Binding accounts accurately and neatly
• Managing purchase orders efficiently and accurately, and in line with finance processes
• Proficient in the use of document management systems
• Engaging in wider team office goals and projects including community / charity projects
• Handling banking tasks, including cheques, and recording transactions accurately
• Managing calendars and providing diary support as requested for local office departmental and team meetings

PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING:

• Maintaining practice management systems and ensuring data quality
• Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently
• Expertise in the onboarding processes
• Supporting in the raising of client invoices including cloud software, payroll and any other invoices as requested
• Knowledgeable of the invoicing systems and payment processes
• Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems
• Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures
• Knowledge of the Tax investigation and renewal processes
• Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance

CLIENT FOCUS

• Excellent verbal and written communication skills
• Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels

GENERAL ADMINISTRATION SKILLS

• Demonstrates strong organisational skills to effectively manage tasks and responsibilities
• Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output
• Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time
• Applies problem-solving techniques to address challenges and find practical solutions
• Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive
• Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs
• Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone
• Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches
• Basic project management skills in order to deliver work on time and to budget
• Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work

TECHNICAL ADMINISTRATION SKILLS

• Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks
• Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily
• Familiarity with practice management system including timesheets and expenses

BEHAVIOURS

• A friendly, collaborative nature and a desire to help
• Able to take work instructions and work under the supervision of, and directed by, more senior colleagues
• Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements
• Confident to elevate issues if workload is challenging and request additional information if more knowledge is required
• Remains calm and professional at all times
• Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office
• Ability to work independently and as part of a team, with a proactive and flexible attitude
• Takes ownership of personal development
• Adaptability and willingness to learn new skills and take on additional responsibilities as needed
• Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning
• Understands the Azets core group values and strives to demonstrate them

Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK

Interested in hearing more about Life at Azets