Administrator (Connections Department)

Pertemps Newcastle; Tees Valley; On-site; GBP 15,000 - 22,000; Full time

Job summary

Northern Powergrid is seeking an Administration Assistant to support their Connections Team in Stockton. This temporary ongoing role involves processing applications for new electricity connections, inputting data, and setting up work for the Estimating Team.

Excellent attention to detail and the ability to manage a high workload in a busy office are essential. Mon-Fri, 8:30am-4:40pm, 37 hours per week.

Qualifications

• Strong attention to detail and accuracy.
• Able to manage a high workload in a fast-paced environment.
• Confident IT user, comfortable working across multiple systems.
• Good organisational and time-management skills.
• Able to use judgement and follow procedures.
• A team player with a flexible and adaptable approach to work.

Responsibilities

• Processing applications for new electricity connections received via email, post, and an online application system.
• Accurately inputting customer and job data into internal systems.
• Setting up jobs on the system ready to be passed to the Estimating Team.
• Printing and collating plans and maps related to customer applications.
• Monitoring workloads and working to strict deadlines to meet company standards and service level agreements.
• Liaising with internal teams to ensure applications are complete and processed efficiently.
• Maintaining accurate records and ensuring compliance with internal procedures.

Skills

Attention to detail

Workload management

IT proficiency

Organisational skills

Time management

Judgement

Team player

Administrative experience

Tools

Microsoft Office

Job description

This Administrator (Connections Department) role in Stockton-on-Tees supports Northern Powergrid's Connections Team on a full-time, temporary basis, Monday to Friday, 37 hours per week, paying £13.48 per hour. The position involves processing customer applications for new electricity supplies, maintaining accurate records, and ensuring work is correctly set up for internal technical teams. Strong attention to detail, sound judgement, and the ability to manage a high volume of tasks while meeting strict deadlines are essential. The contract is ongoing, with possible extension subject to business requirements. Candidates should be organised, reliable, and comfortable handling varied administrative duties within a busy office setting.

Location: Stockton Contract: Temporary – ongoing Pay Rate: £13.48 Hours: Monday to Friday, 37 hours per week (8:30am – 4:40pm)

Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements.

Key Responsibilities

• Processing applications for new electricity connections received via email, post, and an online application system
• Accurately inputting customer and job data into internal systems
• Setting up jobs on the system ready to be passed to the Estimating Team
• Printing and collating plans and maps related to customer applications
• Monitoring workloads and working to strict deadlines to meet company standards and service level agreements
• Liaising with internal teams to ensure applications are complete and processed efficiently
• Maintaining accurate records and ensuring compliance with internal procedures

Required Skills

• Strong attention to detail and accuracy
• Able to manage a high workload in a fast-paced environment
• Confident IT user, comfortable working across multiple systems
• Good organisational and time-management skills
• Able to use judgement and follow procedures
• A team player with a flexible and adaptable approach to work
• Previous administrative experience is desirable but not essential