Administrative Assistant – Utilities Connections

Jobs.co.uk; Billingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Pertemps Newcastle is recruiting an Administrator to support Northern Powergrid’s Connections Team in Stockton-on-Tees. This full-time, temporary contract runs Monday to Friday, 37 hours weekly between 8:30am and 4:40pm, paying £13.48 per hour.

You will process customer applications, maintain precise records, and arrange work for technical colleagues. Strong attention to detail, sound judgement, and comfort handling substantial workloads against firm deadlines are essential.

Qualifications

• Strong attention to detail and accuracy.
• Ability to manage a high workload in a fast-paced environment.
• Confident IT user, comfortable working across multiple systems.
• Good organisational and time-management skills.
• Able to use judgement and follow procedures.
• Team player with a flexible and adaptable approach to work.

Responsibilities

• Processing applications for new electricity connections received via email, post, and an online application system.
• Accurately inputting customer and job data into internal systems.
• Setting up jobs on the system ready to be passed to the Estimating Team.
• Printing and collating plans and maps related to customer applications.
• Monitoring workloads and working to strict deadlines to meet company standards and service level agreements.
• Liaising with internal teams to ensure applications are complete and processed efficiently.
• Maintaining accurate records and ensuring compliance with internal procedures.

Skills

Attention to detail

High workload management

IT literacy

Organisational skills

Judgement

Team player

Administrative experience

Tools

Multi-system IT experience

Job description

Pertemps Newcastle is recruiting an Administrator to support Northern Powergrid’s Connections Team in Stockton-on-Tees. This full-time, temporary contract runs Monday to Friday, 37 hours weekly between 8:30am and 4:40pm, paying £13.48 per hour.

You will process customer applications, maintain precise records, and arrange work for technical colleagues. Strong attention to detail, sound judgement, and comfort handling substantial workloads against firm deadlines are essential.