Administrator B&S Team Leader

Liverpool Women's NHS Foundation Trust; Liverpool City Region; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Hewitt Fertility Centre at Knutsford is seeking an Administrative Team Leader to join the Booking and Scheduling Team. The post requires a background in administration and prior staff supervision would be advantageous; you will provide a welcoming reception and manage NHS and Self-Funding appointment bookings.

The role supports efficient clinical pathways to meet RTT targets and offers a Monday–Friday pattern.

Qualifications

• Background in administration is essential.
• Previous staff supervision would be an advantage.
• Excellent communication skills required.

Responsibilities

• Support the Booking and Scheduling Team and provide a welcoming reception.
• Manage full NHS and Self-Funding appointment bookings.
• Monitor and support clinical pathways to meet RTT targets and advise clinicians on patient pathways.

Skills

Administration

Team leadership

Communication skills

Job description

The Hewitt Fertility Centre is one of Britain’s largest Reproductive medicine units providing a comprehensive service to NHS, Self-Funding and Satellite patients.

The Hewitt Fertility Centre is wholly committed to providing a high-quality service to patients who attend the centre, for a range of fertility related investigations and treatments.

An opportunity has arisen within The Hewitt Fertility Centre at Knutsford for an Administrative Team Leader, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in administration is essential and previous staff supervision would be considered an advantage.

The post holder will support the Booking and Scheduling Team in providing a welcoming and efficient reception service for all visitors to the Hewitt Fertility Centre Knutsford, supporting a full appointment booking service for NHS Patients and Self- Funding Patients. This entails a wide-ranging understanding of the administrative arrangements within the Unit and associated Centers. The postholder is also responsible for the management and monitoring of efficient clinical pathways to meet the Infertility Referral to Treatment (RTT) targets and the provision of information and support to clinicians regarding patient pathway management within the Unit.

Post Holder working pattern will be Monday - Friday.

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit their careers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

https://www.gov.uk/skilled-worker-visa/your-job

For further details / informal visits contact: Name: Sharon Mitchell Job title: Operational Services Manager Email address: [e-mail] Telephone number: 0151 702 4121

If you have any queries please contact the HR Department on 0151 702 4446, for an informal discussion about the job please contact Operational Services Manager 0151 702 4121