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Liverpool University Hospitals NHS Foundation Trust; Wirral; On-site; GBP 23,000 - 28,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a motivated Clinic Support & Results Administrator to support the Wirral HIV Team, HIV Community Nurses and wider HIV Administration Team across Wirral, Garston and Royal Liverpool University Hospital sites.

The role requires experience with Electronic Patient Record Systems, data entry and working with clinical staff, while delivering excellent patient-focused administrative support.

Qualifications

• Experience using Electronic Patient Record Systems and databases.
• Excellent customer service skills and ability to liaise with patients and health care professionals.
• Ability to maintain confidentiality and work with sensitive information.

Responsibilities

• Monitor service mailboxes and referrals; maintain HIV database and EPR records.
• Prepare pre- and post-clinic admin tasks and arrange reminders and MDT support.
• Provide general admin and reception duties while ensuring accuracy and confidentiality.

Skills

Electronic patient care

Customer service

Data entry

Clinical staff liaison

Tools

Electronic Patient Record Systems

Job description

Clinic Support & Results Administrator | Liverpool University Hospitals NHS Foundation Trust

Company:

Company: Liverpool University Hospitals NHS Foundation Trust

We are seeking to recruit a motivated and organised Clinical Support and Results Administrator to provide high-quality administrative support to the Wirral HIV Team, HIV Community Nurses, and the wider HIV Administration Team.

The post holder base will depend on which clinic they live nearer to, but are expected to work across 3 sites, 2 days in Wirral, 2 days in Garston and 1 day at the Royal (Linda McCartney Centre)

Applicants are encouraged to review the attached task list for further information regarding the responsibilities and duties associated with the role.

This is a very exciting time for Axess sexual health service with a number of innovations to be implemented alongside these developmentswith the aim of providing world class services.

Our ideal candidate will have experience of using Electronic Patient Record Systems, spreadsheets and databases, working with clinical staff at all levels and have excellent customer service skills.

From 4thApril 2024 the minimum salary requirement for a skilled visa increased to £23,200. We strongly encourage applicants who require sponsorship to review the eligibility criteria athttps://www.gov.uk/check-uk-visa

To undertake this role you will have experience of using Electronic Patient Record Systems, working with databases and data entry and will have

You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with others.

You will commonly deal with information of a personal and sensitive nature and you will be expected to adhere to the highest standards of

confidentiality in the course of your work.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit theircareers page.

The post holder will provide comprehensive administrative support to the Wirral HIV Team and HIV Community Nursing Team, helping to coordinate ongoing care for patients living with HIV and ensuring an efficient, responsive and patient-focused service.

Key responsibilities will include:

• Monitoring relevant service mailboxes, processing referrals, maintaining accurate information on the HIV database and Electronic Patient Record systems, and managing patient appointments using appropriate booking systems.
• Undertaking pre- and post-clinic administrative tasks, sending appointment reminder text messages, completing medication checks, arranging postage where required, recording point‑of‑care testing results, and providing administrative support to clinical staff, including support for MDT meetings.
• Carrying out general administrative duties to support the effective running of the service, including reception duties when required, while maintaining confidentiality, accuracy and professionalism at all times.

This advert closes on Friday 25 Sep 2026

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust